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Saturday, December 5 - 2009

Syed Junaid Alam conducts training session

With an aim to further enhance customer relations, renowned perfumers Syed Junaid Alam (SJA)recently conducted a 4-day training seminar for their staff at the Mercure Grand Hotel that concluded on 11th June, 2008.

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  • Workshop participants.
    Workshop participants.
The seminar that was facilitated by SJA Sales Manager Mr. Asif Aziz and Bahrain-based training and consultancy firm Tylos Human Development enlightened participants with various tactics, strategies and skills that can be adapted to handle all types of customer inquiries and complaints.

'Customers come first in any business; they are its main asset. Thus hosting such educational seminars is one of our key priorities. Through this seminar we aim at enhancing participants increase their customer service skills, develop a greater appreciation of customer value and raise the quality of the service they provide to customers,' explained Sales & Marketing Director Mr. Hamad Fuad.

Upon successful completion of the training session, participants were awarded with gifs and certificates of merit.
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