The annual conference, which will be held in Safinah Ballroom at Jumeirah Beach Hotel and expected to attract more than 400 delegates, will provide the winners of the Dubai Quality Award 2007 with a platform to share their best practices in quality management with the wider business community in the emirate. Dr. Mansoor Al Awar, Vice President of e-Total Quality Management (e-TQM) College, and Ron Kaufman, the world's leading educator and motivator for upgrading customer service and uplifting service culture, will also address the conference.
'The conference comes in line with the directives of His Highness Sheikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to further establish Dubai as a center for international best practices for quality and service excellence,' said Ali Ibrahim, Deputy Director General for Executive Affairs at DED.
'Dubai Government is continuously on the lookout to instill a deep-rooted quality culture and promote the concepts of quality and excellence in all Dubai businesses. The Dubai Quality Award has put the spotlight on the importance Dubai's business community places on initiatives that enhance overall quality - both at the work place and in terms of systems and procedures. It also reiterates the qualitative growth environment provided by Dubai for businesses to prosper,'
he added.
'Quality is a key component in driving the performance level of today's business community. As such, it is indeed an overwhelming experience to be sharing insights and know-how on topics that are critical to quality and excellence with all these prominent organisations in this conference. On behalf of Dubai Quality Group, I applaud the organisers of this event, as I also assure DQG's full support to all activities that promote cooperation and excellence,' said Marwan Al Sawaleh, Chairman, DQG.
Renowned quality pioneers will be honoured during the conference for their contributions to quality management practices. The DQA Secretariat will also distribute a book featuring the best practices submitted by the 2007 award winners. The book will include detailed entries by each of the award winners, thus enabling potential applicants to get an insight into the benefits of applying for the award.
A specialised exhibition, which includes booths for the DQA winners, will be organised alongside the 'Share Best Practice 2008' Conference.
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Posted by Medilyn Manibo, Assistant News Editor


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