STS's PayONE Voucher powers Hello Jordan

'We have chosen STS's PayONE Voucher as part of our expansion strategy to provide a more flexible, secure & robust service to our customers,'

reported Ziad Nabulsi, General Manager, Hello Jordan.

'STS was selected for being the ideal partner for achieving our mission of providing a customer-focused, multi-channel, secure, scalable enterprise solution that will allow Hello Jordan achieve its expansion goals,' added Nabulsi.

PayONE Voucher integrates Hello Jordan with its wholesalers/distributors, as well as, retailers and outlets in the voucher dispensing and management processes, providing 'online' and 'offline' electronic recharging and payment functionality for prepaid and post-paid services.

PayONE Voucher Back office provides full cash/balance management, settlement & clearing, flexible fees & price/campaign management, Fraud prevention, Security & encryption management, PIN Storage Management, and integrates to legacy ERP systems for accounting purposes among many other administrative features.

With PayONE Voucher, Hello Jordan can support multiple service delivery channels including dial-up, GSM and IP EFT POS terminals deployed at shops and outlets, as well as PCs & kiosks (over the Internet), IVR and SMS. It provides management and dispensing capabilities for several prepaid and post paid products like GSM airtime, ISP cards, VoIP calling cards, utility bills, and government bills, with the ability to add more services and access channels to achieve higher customer satisfaction and fulfill expansion goals.

'With such changing market dynamics, the demand for flexible and customer-focused innovative solutions is ever increasing. We are very pleased with Hello Jordan's trust in STS's solutions and capabilities. Upgrading Hello Jordan's e-voucher system is yet another endeavour towards STS's strategy of transforming the electronic payment industry in Jordan and the MENA region,'

concluded Sadek Shunnar, Director, BusinessOne Solutions Division at STS.