On the occasion of honoring 8 KFH employees, who obtained "Approved Branch Manager" certificate from Banking Studies Institution (approved by Global Finance Institution in Britain), Al-Omar also praised Abdul Rahman Al-Zeer and Anwar Al-Beidan for taking first 2 places among participating banks.
He explained that the quality of service is one of the important challenges in the banking sector, due to the escalating competition among banking corporations to win over clients by seeking to perfect their quality of service. This is the main reason behind KFH's desire to reinforce its training programs for its employees, in addition to KFH's strategy of expanding globally.
Al-Omar noted that the positive, prestigious evaluations that KFH has received from numerous esteemed global rating agencies have added more responsibilities on every employee, keeping in mind KFH's policy of diversifying its array of products and services. Moreover, he said that the most important evaluation is the client's opinion and impression towards KFH, and its products and services.
Certificate:
The "Approved Branch Manager" certificate is a professional certificate that is globally approved from Britain. It focuses on employees who work in financial services in bank branches. The 6 months program is divided into 3 phases, where it contains advanced methods in marketing services, defining products, developing relationships with clients; improve teamwork, and developing administrative methods.
Posted by Siba Sami Ammari
Thursday, July 10 - 2008 at 12:40 UAE local time (GMT+4)
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