Laila Ali bin Hareb, Director of Customer Service Centers Dep't at RTA Corporate Support Services Sector, said that the Award, which celebrated its seventh edition, aims to highlight the importance attached to customers. It is also a means to ensure the continued & fruitful interlink between clientele and employees of the Main Customer Service Center, who save no effort to provide a comprehensive list of services in a bid to save time & effort, and win customer satisfaction.
"This Award is a source of pride and dignity for me. It prompts the customer to hang on with the RTA. The Award recognizes the standing & weight of the customer, and demonstrates the attention & intention to provide the best services to customers,"
said Khaled bin Dukhan, who won RTA Customer Award for June.
He expressed his pleasure with the portfolio of services rendered to customers and praised the excellent and assiduous efforts of employees who are reflecting the civilized nature of services offered at the Main Center.
He added that he was extremely grateful for Customer Service Centers Dep't and the Main Customer Service Center in particular.
In addition to Laila Ali bin Hareb, the event was attended by Ahlam Al Feel, Manager of RTA Main Customer Service Center, Obaid Suroor, Senior Officer of Customer Service, and Yousuf Al Sharhan, Customer Service Officer.
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