Delighted with the achievement, AbdulRazak Ali Issa, Chief Executive of BankMuscat, said:
"With a solid track record of award winning products and services, BankMuscat aspires to become one of the leading financial institutions in the GCC with a reputation for high level quality. This award is recognition of our persistent efforts to create value for all our stakeholders while constantly achieving sizeable growth and profitability."
"Winning this prestigious award for the eighth time is testimony of our insistence on high standards of quality, transparency, integrity and customer service and strict compliance with government regulations in everything we do. Whether it is our products, services or internal HR policies, BankMuscat always strives to achieve and sustain the highest level of quality and satisfaction, having met the stringent criteria for the MT103 Quality Recognition Award and the MT202 Quality Recognition Award", added Issa.
The award was presented to Shamsa Al Seefi, AGM Information Technology, in the presence of Sethumadhavan Natarajan, Managing Director, Treasury Services, JP Morgan Chase - EMEA Region, Ebrahim Mustafa, Vice President, JP Morgan Chase and other officials from BankMuscat.
The Central Operations department of BankMuscat caters to 99% of MT 103 (customer payments).
The Treasury Back Office handles 80% of MT 202 (inter-bank payments) and the rest of it by Central Operations and the Global Trade Services department.
The Systems & Procedures department of the Bank handles all technical and security issues related to the SWIFT system.

Posted by Eman Hassan



