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Thursday, November 26 - 2009

Batelco customer announcement roll out of next generation network in Sitra

Batelco, the Kingdom's leading integrated telecommunications provider has announced that their NGN (Next Generation Network) services will be implemented in the Sitra area on Monday 4th August.

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The migration from the old network to the new state-of-the-art NGN will take place between the hours of 1am and 5.30am to ensure the least disturbance to customers.

NGN services facilitate triple play (Voice, Data & Video) on a single line which traditionally only carried voice telephone services. The service will allow new customers to connect to Batelco Broadband Internet within one day, from a process that usually took two weeks prior to migration.

"Batelco's NGN will deliver our promise to bring affordable broadband access to all of Bahrain's households and enable an e-lifestyle for all residents sharing information, education and entertainment,"


said Batelco Group Board Secretary & Company spokesman Ahmed Al Janahi.

Following the migration, customers will notice a different dial tone on their landline phone. Additionally, some StarDial services may need to be reset and some internet equipment may need to be rebooted. For any further assistance please contact 17881188 for internet related issues ,121 for fixed line or technical issues or 196 for general enquiries.

Batelco would like to thank customers for their cooperation and understanding during the upgrade activities.

The NGN migration project, which will be completed by the end of this year, will put Batelco's customers among the best connected in the world and will make Bahrain the first country in the world with complete country-wide Broadband access.
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Notes and media contacts

About Batelco
Bahrain Telecommunications Company (Batelco) is the leading integrated communications' provider in the Kingdom of Bahrain and a significant force among the regions key telecommunications players.
Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East, and remains committed to delivering cutting-edge telecommunications to its customers in Bahrain and the MENA region. The Company's management and staff are driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.

Batelco offers complete, end-to-end telecommunications solutions for its residential, business and government customers. The comprehensive solutions portfolio covers mobile services, international roaming, Broadband Internet, satellite services, WiFi, and MPLS IP-VPN based network services utilising our Next Generation all IP Network providing Datacoms services over fixed and wireless platforms in addition to managed services including systems integration and management.

Batelco has invested $1.4bn in Bahrain's telecom infrastructure since 1981, including significant investment in NGN (Next Generation Networks) infrastructure which has reinforced the Kingdom's position as a leading communications hub. The Company's shares are listed on the Bahrain Stock Exchange with a total capitalisation of approx $3.1bn as of June 2008.

With an ongoing strategy to grow overseas, the Batelco Group incorporates joint venture operations in Jordan, Kuwait, Yemen, Saudi Arabia and Egypt.

For further information, please contact:
Batelco Group Board Secretary & Company Spokesman Ahmed Al Janahi
TEL: +973 1788 4337

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