Apliman Technologies installs IVR and Conferencing solutions for ITP, Jordan

These Apliman solutions, based on Apliman's feature-rich, powerful platform: APLIBRIDGE, are powerful solutions meant to enhance communication while reinforcing credibility.

"When ITP decided to invest in IVR business, we needed to be associated with a strong technology partner who can provide latest technology, enable us to run our services smoothly and granting excellent support,"

said Mr. Omar Teryaqi, General Manager, Information Technology Planet.

Apliman IVR system enables ITP callers to dial (or be dialed from) a fully automated system and use voice prompts, in conjunction with phone pad, to interact with a wide host of provided information, all while providing seamless 24/7 service. The power of Apliman IVR comes from its versatile and powerful Application Generator, where heavy duty applications can be easily built using ready made "Plug and Play" assembly blocks. The resultant applications can mix various IVR elements (DTMF, Voice ...) with database elements, web elements (HTTP, HTML, Email), and even SMS and MMS, for a truly multi-modal system.

In addition, Apliman Conferencing solution is capable of hosting hundreds of persons talking and listening to each other at the same time across tens of 'rooms' or 'forums', all talking in full duplex. Coupled with configurable conferences out of the box, Apliman Conferencing Module greatly reduces time-to-market for Conferencing solutions.

"We expect this project to be the start of gaining substantial market share in the Jordanian market,"

said Tarek Itani, Executive Director of Apliman Technologies.