Al Bustan Centre and Residence to introduce 'One Call for All' centre to access hotel facilities

The service is aimed at ensuring efficient and prompt delivery of service and information through the property's well trained professional staff. This centralisation of call management also aims to improve the property's operations by providing a standardised and uniform service to all its valued clients.

Moussa El Hayek, Chief Operating Officer of the property, said:

"Now customers would be able to link and meaningfully utilise the vast store of information about the property. We are happy to mark yet another year of success with this new milestone which continues to put Al Bustan Centre & Residence at the forefront of tourism industry developments in Dubai."

Moussa added using a common consolidation centre for all hotel services under one roof will enable the property to offer customers tailor-made solutions. Customers will benefit from significant improvements in time and cost efficiency from this streamlined service and process. As the property continues to gain prominence as a family destination backed by key infrastructural changes, Moussa is confident that with such systems and professional people in place, the property is well-positioned to serve the present and future lodging needs of tourists coming to Dubai.

About Al Bustan Centre and Residence
Al Bustan Centre and Residence - The luxurious residential, shopping and entertainment complex comprises of 640 suites, a comprehensive shopping mall with over 80 outlets and one of the biggest indoor amusement arcades in the UAE. A prestigious address, Al Bustan Centre & Residence is 'your home away from home', situated within easy distance from Dubai's business district and is just five minutes away from Dubai International Airport and seven minutes from downtown. Its strategic location also allows its residents and visitors a smooth access to other emirates including Sharjah, Ajman, Fujeirah and Ras Al Khaimah.