• HSBC

New version of Amadeus e-Travel Management includes new airline content and eases process of exchanging unused air tickets

  • United Arab Emirates: Tuesday, September 23 - 2008 at 10:50
  • PRESS RELEASE

Amadeus, a leading global technology and distribution partner for the travel and tourism industry, has launched the latest version of its corporate self-booking tool, Amadeus e-Travel Management (v11.2), which includes an unused ticket trader feature.

The new unused ticket trader fully automates the entire process of managing unused air tickets from 26 airlines. This will bring significant cost savings for corporations and productivity efficiencies for travel management companies by making refunding bookings easier and quicker.

The feature allows travellers to easily submit any previously unused domestic and international tickets towards payment of a new reservation and automatically calculates the fare for the new booking, including all applicable refunds, charges and taxes.

By removing the time consuming processes required to manually change tickets, travel management companies will see a considerable reduction in the time needed to re-book a ticket. By cutting out up to 13 steps that a manual ticket exchange process would call for, the travel agent will just need to simply reissue the new ticket. As a result, corporations will benefit from significant cost savings from reduced travel agent charges and full recovery of the value of unused tickets.

"Given the current economic scenario the unused ticket trader in version 11.2 will offer some much-needed cost efficiencies to corporations,"


said Frank Palapies, Amadeus' Head of Global Commercial Operations.

"In addition, Amadeus has made the most of its global presence by tapping into its local development centres to deliver direct benefits to corporations' travel departments worldwide. With this new version, companies will now have access to essential local air content through Amadeus e-Travel Management."
 
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Notes and Media Contacts »

Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories - Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.


Solutions for corporations
Amadeus' vision is to provide next generation travel technology that encourages collaboration amongst all players within the travel industry. To realise this we are investing in a range of technology solutions and components that will allow the seamless integration of content, data and systems whether they are part of Amadeus or whether they are from third party suppliers. Over the next years, Amadeus will expand its unique approach to corporate travel. By providing the technology solutions that span before, during and after all travel steps, the existing online booking tool will evolve beyond trip booking to provide the Total Trip Experience for corporate travellers. The move towards mobile technology is an integral part of the vision of what the travel experience should be.

Amadeus' corporate travel solution, Amadeus eTravel Management, helps corporations manage their global travel programmes more efficiently and cost-effectively. The solution helps business travellers plan, personalise and purchase their trip while remaining compliant with the global travel policy.

Over 1,500 corporations worldwide with more than one million active users utilise Amadeus e-Travel Management to integrate all the elements of their programmes into one intuitive and easy-to-administer solution. Customers include Altría, Cemex, Daimler, Ericsson, Huntsman, Nestlé, Total and Thales.

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