Mashreq chooses Postilion for new payments switch infrastructure

The new solutions from Postilion are being used to drive the bank's ATM network, point-of-sale (POS) terminals and to introduce new integrated POS services for retail merchants.

For Mashreq, this implementation brings operational improvements, financial savings as well as delivering customers a faster, more efficient level of service at the ATM and POS.

Postilion was selected by Mashreq following an extensive investigation of the different payment processing solutions available globally.

As the new infrastructure would replace a number of separate applications, it was critical that the system would be able to support all of the bank's existing channels and operate as a single integrated solution.

Mashreq chose the Postilion solutions for Merchant Acquirers and ATM Owners to provide the functionality the bank required, while also establishing a flexible platform for the development of future channels and services.

Replacing multiple applications with a single integrated solution also provides the bank with the ability to create consolidated reports on payment processing and performance to support better management decision-making.

Mashreq will use Postilion to support its operations across the Middle East region, including the UAE, Bahrain, Qatar, and Egypt.

The bank currently has over 200 ATMs and 12,000 POS terminals installed, and the majority of these devices have already been successfully migrated to the Postilion platform.

"Mashreq is dedicated to providing value and innovation to our customers. We have an aggressive strategy for expanding the range of services that we offer."

said Somnath Menon, Head of Operations and Technology for Mashreq.

"Using Postilion, Mashreq will be able to deliver ATM and POS services to our customers with greater efficiency and accelerate the introduction of new services. We have been running a series of separate applications to handle our ATM and POS driving within our payment network. Replacing these with one overall integrated solution was a key goal, as it would allow us to reduce our management overhead and improve performance."

commented Alistair Sinclair, CEO of MindscapeIT.

"Postilion was the best product on the market that matched our needs. With Postilion, we will have one central system handling payments across all of the channels we support. In this open systems environment, we can quickly add new channels and services to meet the needs of our customers."

"This was a significant implementation both for Mashreq and Postilion. We have established a strong record of delivering innovative payment processing solutions to banks, retailers, and processors in the Middle East region, and recognise the importance of fast and smooth implementations. We are proud to have worked with Mashreq on this successful migration project."

said Steve Kirrage, Senior Vice President and General Manager Middle East, Postilion.