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The Holiday Lounge by Dnata goes international
- Kuwait: Wednesday, October 15 - 2008 at 14:12
- PRESS RELEASE
Dnata Travel, Kuwait recently opened the first The Holiday Lounge by Dnata outside of Dubai at their premises in Kuwait City.
The Holiday Lounge by Dnata is staffed by extremely knowledgeable multi-lingual travel advisors who are on hand to answer travel-related questions and are specialists in areas such as cruising, spas, honeymoons, family holidays, wellness breaks and skiing trips.
Ashley Correa, General Manager, Dnata Travel, Kuwait, said: "The Holiday Lounge by Dnata is a unique and luxurious way to book a holiday and we are delighted to be able to offer this experience to our customers in Kuwait.
"There is no extra charge attached to booking your holiday in this way - we are simply offering our customers a relaxed and informative environment in which to research and book their ideal vacation.
"At Dnata Travel, Kuwait we are dedicated to providing the best possible service to our customers and we recognize that booking a holiday is an important event. Why wait for the holiday to begin for the enjoyment to start? At The Holiday Lounge by Dnata booking your holiday can be a relaxing and enjoyable experience in itself."
The first The Holiday Lounge by Dnata was opened at the Dnata Travel Centre on Sheikh Zayed Road in December 2004 and has proven to be a huge success with customers in Dubai. A second The Holiday Lounge by Dnata was recently opened at HealthCare City, and a third is on the way at Jumeirah Beach Residence.
Iain Andrew, DSVP Dnata Travel Services, said: "I am delighted to see The Holiday Lounge by Dnata open in Kuwait and am confident this will be the first of many Holiday Lounges across the region.
"The Holiday Lounge is a concept which is completely new to this region and marks a departure from the traditional method of booking holidays. With Dnata's unrivalled experience in the travel industry we can offer holiday packages using more than 200 airlines and some of the world's finest hotels and resorts."
The Holiday Lounge by Dnata incorporates key travel services into one location; a library for travelers to research their destinations, the option to purchase travel guides, travel insurance services, convenient access to currency exchange services and ATMs, professional travel advisors, and a play area for children equipped with toys, DVDs and PlayStations to keep the kids occupied while their parents make their travel plans.
The multi-lingual travel advisors speak a range of languages, including English, Arabic, French, Spanish, Hindi and Tagalog, and have first hand experience of destinations and hotels worldwide.
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Notes and media contacts
For media information contact:Heather Redpath
Dnata Corporate Communications
Tel: +9714 7081709
About Dnata Travel, Kuwait
Dnata Travel, Kuwait opened in June 2004 and incorporates the first 24-hour contact centre in Kuwait to handle customer requests seven days a week, and the convenient 'dial-a-ticket' service, which allows customers to make all their travel arrangements over the phone and have the tickets delivered to their residence at no extra charge. Dnata Travel, Kuwait, provides quality travel related products and services to our customers, never forgetting the finer details. Our well trained staff, working to the highest standards, is on hand to deliver travel solutions.
About Dnata Travel
The IATA-accredited arm of Dnata, Dnata Travel, operates a "One-stop travel shop" solution, delivering truly global travel services through its 34 retail outlets in key locations across the UAE.
With 189 multi-lingual staff and flexible operating hours, Dnata Travel develops the range and quality of its services by anticipating and fulfilling the constantly changing travel needs of its customers. The Agency Support Units serve more than 200 Travel and Tour Agents in four locations. Meanwhile, the Tariff and Yield Management Unit provides full back office support, consultancy and guidance to frontline staff.
With a 24-hour Dnata Travel outlet located at Emirates Group HQ, this network has undergone a major facelift to provide comprehensive travel solutions and personal attention to both individual and corporate travellers' travel needs to offer them the best value for their money.
About Dnata Holidays
Dnata Holidays is the leisure travel arm of Dnata Travel Services. It offers a wide range of global leisure travel services with hotels, apartments, resorts, car rentals, theme parks, cruises, coach tours and special interest holidays. Unmatched offers by Dnata Holidays are available at The Holiday Lounge, at Dnata Travel Centre and at all Dnata Travel shops. With access to a wide variety of different airlines and destinations, Dnata Holidays can arrange and plan holidays that are specially tailored to meet the varied needs of its customers. Dnata Holidays recently launched its exclusive holidays brochure which offers luxury holiday hotel products in 5 star hotels in 28 countries.
Contact Dnata Holidays at www.dnataholidays.com or from within the UAE on: 800 8118.
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