Daman pays first electronic claims to Oasis Hospital

The National Health Insurance Company, Daman, announced today that it has paid its first claims submitted electronically by Oasis Hospital.

United Arab Emirates: Thursday, October 16 - 2008 at 15:34
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All of Daman's providers can now make their insurance claims electronically, which will substantially reduce the time and effort required by care providers to process a customer's claim.

Daman CEO, Dr. Michael Bitzer, stated that he is extremely pleased with this first stage in the planned automation of the entire health insurance process. Encouraged by the successful implementation of e-claims, Daman aims to have all the other e-Daman services implemented by January 2009.

'We are currently working on launching the whole range of e-Daman services for all our operations, which will allow our customers and providers the opportunity to conclude their insurance transactions and claims electronically, rather than having to visit a centre - saving time for them and us.' Having been the first health insurer in the UAE to have completed processing a claim until payment he added 'Fully implementing HA-AD's regulations will take healthcare in the Emirate firmly into the future, and we are pleased to adopt such a progressive scheme so early.'

Engineer Zaid Al Siksek, CEO of HA-AD commented that the regulatory authority is very pleased that DAMAN and Oasis Hospital have implemented electronic claims. He adds, 'As e-claims are now mandatory for all hospital claims related to the Thiqa Program for Nationals, we expect other hospitals to follow with their own electronic submissions within a very short time.'

Mr. David Printy, CEO of Oasis Hospital stated:

'We are honored to be the first hospital to employ the new electronic system, and are glad to see it operational after months of planning. We hope it will be applied across all hospitals. Electronic claims will facilitate insurance procedures for both patients and ourselves and replace paper with the latest technology'

Dr. Philipp Vetter, Head of Strategy at HA-AD added, 'E-claims will reduce the administrative paper burden, speed up payments and increase transparency.'

HA-AD published its e-claims regulations earlier this year after an intensive consultation process with stakeholders across the industry.

See Also

» Medsol expands its network in Gulf

» Al Ain hospital inks Philips agreement

» GCC faces challenges to meet healthcare levels

» UAE H1N1 website launched

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About National Health Insurance Company Daman:

The National Health Insurance Company was established on 01 May 2006. Today it is the region's leading health insurance company, providing comprehensive healthcare solutions to over 1,000,000 customers in the UAE via the largest network of private hospitals and pharmacies available.

With affordable health insurance for people of all income levels, Daman offers international standard healthcare insurance cover for both individuals and companies. A 24-hour dedicated Medical Authorizations Center, staffed by a team of doctors and nurses, ensures that patient enquiries are dealt with speedily and efficiently using the most sophisticated technology available.

A second customer hotline, also open 24/7 and manned by 30 multilingual staff, guarantees that UAE residents can access information about plans and their insurance cover whenever and wherever they want.

With an international network of 36 countries, Daman's customers have access to healthcare provision in the Kingdom of Saudi Arabia, Oman, Qatar, Bahrain, Kuwait, Jordan, Syria, Egypt, Lebanon, Germany, USA, UK, Spain, Russia, Austria, Switzerland and India etc, in addition to the UAE, depending on the terms of their personal cover.

Customers also benefit from Daman's exclusive partnerships with Assist America, the international emergency programme and VIPmed almeda, the second medical opinion service, giving its customers special access to world-leading healthcare services not available through any other UAE health insurance company.

Daman was also awarded 'Corporate Social Responsibility award in 2008' and the 'Best Medical Insurer of the Year in 2007' by INSUREX, the Middle East's leading insurance industry conference.

For media inquiries, please contact:

Lamia Hariz
Weber Shandwick MENA
TEL: +9712 4494457
FAX: +9712 4494483

Posted by Husam Odiabat
Thursday, October 16 - 2008 at 15:34 UAE local time (GMT+4)

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