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Richard Weilers, Managing Director, Southern Sun Middle East, said:
"Our properties are centrally located and in the next two years we anticipate a steady increase in volume of visitors to our properties hence we decided to install the latest technology that would meet the needs of our guests, whether they are travelling for business or leisure."
"Our focus was to contract a System Integrator that could deliver a consolidated end-to-end solution. We were looking for a company that had a solid reputation in the market and would seamlessly execute this project so we decided to partner with Al-Futtaim Technologies," he added.
Venkat Raghavan, General Manager, Al-Futtaim Technologies, said:
"Strengthening customer loyalty is a key success factor for hospitality operators. When you are running a hotel or chain of hotels your challenge is to consistently provide guests with an unforgettable experience. To do this, you must satisfy your customers' expectations for service and meet their individual needs."
"Al-Futtaim Technologies is a proven systems integrator offering technically advanced voice and network components seamlessly integrated. With Alcatel-Lucent's communication solution, Al-Futtaim Technologies provides Southern Sun hotels with an infrastructure that enables seamless communication within the hotels and the outside world," he added.
The solution includes the Alcatel-Lucent OmniPCX Enterprise communication server for Guestrooms and back office, the OmniSwitch active data network and the OmniAccess wireless network in common areas for guest internet access, the FCS application suite for hospitality property management system, and a Nexans Structured Cabling solution - Cat6 with Fiber copper backbone.
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Posted by Siba Sami Ammari
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