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By simply logging onto www.JETconnect.me, guests are able to complete the check-in process online prior to arrival at the hotel. When the guest arrives at the hotel he or she will collect the key from a predefined location and proceed to the room. The second new alternative is the limousine check-in where the check-in is completed in the car on the way to the hotel, while the guest enjoys some refreshments. On arrival at the hotel the guest is escorted directly to the room, saving precious time for today's discerning corporate traveller.
In addition to the traditional lobby check-in, the new options also include in-room check-in, whereby the guest sends an SMS message up to 15 minutes before the estimated time of arrival, indicating the arrival time and booking reference number. The guest arrives at the lobby and is escorted to his or her room or suite where check-in is completed in comfort.
The express departure service provides the guest with the option to check-out and bypass the conventional lobby desk. When the guest is leaving the room, he or she can simply send an e-mail or an SMS message to the specified e-mail address or number, indicating their wish to check-out. Jumeirah Emirates Towers will then process the check-out on the guest's credit card and the invoice will be sent to the guest.
Hans Heijligers, General Manager of Jumeirah Emirates Towers stated:
"We are committed to improving the quality and efficiency of our services for guests and, as the leading business hotel in the region, we will continue to listen to our guests, innovate and STAY DIFFERENT™. This new innovation has been co-created with our guests, as discerned travellers all agree that "time" is the new luxury."
For more information on the welcome and departure experiences please visit www.JETconnect.me.
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Posted by Nadeen El Ajou
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