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Wednesday, November 11 - 2009

VIVA kicks off by offering free vanity numbers

VIVA, Kuwait Telecom Company (KTC), has introduced a new client service, the first of its kind in the Kuwait's local market.

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  • VIVA kicks off by offering free vanity numbers.
    VIVA kicks off by offering free vanity numbers.
VIVA CEO Najeeb Al-Awadi, told a press conference held by KTC yesterday, that this service, available for 4 weeks, enabled clients to reserve "vanity numbers " through a variety of service packages designed to meet their personal requirements and offer them convenient options.

He added that clients could reserve their numbers easily by visiting the company website or by calling at any of the company's different branch offices or accredited dealers at malls and shopping centers, stressing that this service was one in a continuous chain of services to be introduced by VIVA to its clients, in fulfillment of its promises of distinction, transparency, comfort and free choice.

Al-Awadi emphasized that the number reservation service introduced by VIVA was distinct for being free-of-charge, except for token charges levied on golden numbers reaching up to 100, adding that these charges would be donated by the company to charity organizations, as part of VIVA's community commitments, which the company hoped it would maintain taking the lead in honoring.

He also said that this service campaign led by VIVA offered clients the chance to enter the daily draw, which would enable them to win (5) years of free services (audiovisual communication, SMS and MMS messages and information service ) from VIVA.

He reiterated VIVA's strong commitment to honoring promises made to clients and to be ahead of communications companies in the region and worldwide by offering a variety of integrated service packages tailored to meet clients' requirements and to place the company in the forefront of world leading communications companies, stressing that the company was proud to announce formally here in Kuwait that the sales profits of its special numbers would be donated to charity organizations and human societies within an approved legal framework, in support of the initiative called for by H.E. Abdul Rahman Al-Ghunaim, Minister of Communications, which dovetailed with VIVA's strategic human, national and community commitments.

Meanwhile, Salman Al-Badran, Third Licence project manager and VIVA's chief technical officer , said that the new number reservation service was introduced in a distinct creative marketing fashion, commensurate with the company's strategy to offer clients convenient services to meet their requirements and fulfill their aspirations through three different number packages: golden, silver and bronze.

He added that clients could select their numbers to match their current ones, their birth dates or the dates of any other important events to them, pointing out that this service campaign offered attractive alternatives if selected first numbers had already been reserved, and that clients should visit the company website without delay, if they wished to reserve the numbers of their choice.

He also said that VIVA spared no effort to keep abreast of latest communication technologies to ensure that its state-of-the-art network provided the best services to clients at the hands of highly skilled and highly versed Kuwaiti youths whose caliber of expertise doubled the value of services and products offered by VIVA.

On how to reserve your VANITY number, Al-Awadi said that could be arranged through the company's various accredited dealers or thorough a visit to the company's website www.viva.com.kw , where clients could search for the number of their choice and make sure it was available; or clients could select their numbers from a VANITY list and then enter their personal data and finish the reservation steps.

He said that the company would inform clients when they could come and collect their numbers as soon as they became available, stressing that the collection of the sim card with the new number was the client's responsibility within the first five weeks of the end of the current service campaign. Failure to collect the sim cards with the selected numbers within five weeks would result in the company making the number available to clients again, he added.
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