Izumi Solutions, spearheaded by Walid Amin as the General Manager, will have a dedicated management team and will operate on the principles of account management wherein solutions for certain vertical segments will be marketed under one common sales and service head.
Ashish Panjabi, Chief Operating Officer, Jacky's Group of Companies, said:
"Jacky's is well-known throughout the region as a multi-brand electronic retailer and is involved in a myriad of different businesses. With the establishment of Izumi Solutions, we are able to consolidate our corporate accounts under one roof which will able to look after their complete office automation requirements."
"Furthermore, there will be dedicated service technicians and engineers within Izumi who will be responsible for high levels of pre and post sales support for all of our high-end products being marketed. A sales and service team across various countries will be rolled out to better serve our customer needs," he added.
Izumi, which means fountain or spring in Japanese, will bring high level solutions to fit its customer requirements. The focus of Izumi Solutions' operations will be across the GCC and the Middle East region and will also be active in Lebanon and Yemen.
Amin commented: "One of the goals for the next three years of Izumi Solutions is to establish ourselves as a true-solutions provider. Instead of just moving boxes, we want to deliver true and value solutions which can only be done if you are willing to go the extra mile. Areas like customer training and regular refreshers are going to be part of our offerings in office automation, banking and graphic arts products, which we will be marketing."
"With our wide range of products, Izumi Solutions will have an edge on our competitors by providing total solutions to the SMB and corporate accounts. Moreover, our strong technical team is well trained and capable of handling all customer requirements timely and professionally," he furthered.
Izumi Solutions' product portfolio includes the leading brand names in the industry. The company is marketing HP large format industrial inkjet solutions; Olivetti banking equipment; Magner currency counting products, HP complete range of multi function copier, printer and scanners; Sharp complete range of fax machines; EBA high security document shredding solutions and the "Expert" Electronic Dictionaries' English-Arabic-French translation devices.
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Posted by Siba Sami Ammari
