Browse
related articles
The intensive training program, conducted by Tanmia in cooperation with CompuBase and ModySoft, covered various elements of customer service including effective communication, problem solving, telephone techniques, dealing with difficult callers, handling stress, among others.
Feddah Lootah, Acting General Manager, Tanmia, said:
"UAE National jobseekers have been increasingly showing interest in the customer service domain, which is a very encouraging trend. Moreover, in recent years, UAE Nationals working as customer service professionals in various industries have consistently proven their skill and expertise in this field."
"We congratulate all the UAE National jobseekers who have successfully completed the customer service training program and we wish them the very best for their professional career. We are confident that the training program would have benefited them immensely as it covered all aspects of customer service, especially based on the demands of today's highly competitive and challenging work environment," she added.
Posted by Rana Mesbah
