Westar Properties selects Avaya for IP Telephony implementation

An exclusive real estate developer in the UAE, Westar Properties new developments ranges from commercial towers to individual villas, and will feature Avaya's IP telephony solutions implemented by Avaya local Business Partner Prologix.

Avaya IP Office is cost-effective, easy to use and especially designed for secure converged voice and data communications at small and mid-sized companies. This modular IP telephone system is designed to specifically meet the needs of home offices, standalone businesses, and networked branch and head offices for small and mid-size businesses.

Deploying IP Office will make these new Westar property developments ideal for business professionals and SMB's that want to enhance customer service, productivity and collaboration.

Khalid Khan, Channel Manager - SME, Avaya MENA, said:

"Westar properties will be able to increase their marketability by integrating Avaya's advanced communication solutions into all of their newest developments. Being able to add mobility to the lifestyle experience of their tenants, Westar is sure to stay ahead in the highly competitive regional real estate market."

Avaya's IP Office will use Voice over Internet Protocol (VoIP) to transmit voice as data over a computer network. This technology will significantly cuts the cost of outgoing calls and will allow integration with a range of business applications.

IP Office is a complete solution for telephony, messaging, networking, conferencing and customer management with an open software environment for easy collaboration and device integration. Residents and businesses can expect significant savings on their outgoing calls and perks such as working from home while using office extension at home, having visual voicemail which is also integrated with email, being reachable anywhere in the world through a single phone number, up to 64-party conference calls and opening the door-lock through any phone.

"It is critical for us to differentiate our developments by accommodating the lifestyle of the people in the region which revolves around mobility, efficiency and accessibility," said Ajay Gupta, CEO, Westar Properties. "We think that Avaya's IP Office would provide just that to our customers."

Khan continued, "Enterprises are becoming increasingly aware of the importance of reliable and effective communication. IP Office delivers immediate results to businesses, increasing productivity and reducing costs. In a few years, all businesses will be reaping the benefits of IP telephony. In other words, Westar Properties is gearing up for the future with Avaya solutions."