Register | Forgot password?
Switch to Arabic
Saturday, November 28 - 2009

Emirates Motor Company launches enhanced services for customers in Abu Dhabi

  • United Arab Emirates: Sunday, December 21 - 2008 at 11:50
  • PRESS RELEASE

Emirates Motor Company (EMC), Mercedes-Benz general distributors for Daimler Middle East and Levant (DMEL) and a member of Al Fahim Group, today announced it is launching a new user-friendly transportation service for the convenience of its loyal customers.

Article continues below
  • Emirates Motor Company launches enhanced services for customers in Abu Dhabi.
    Emirates Motor Company launches enhanced services for customers in Abu Dhabi.
EMC will be the first and only car dealership in the UAE to offer a courtesy minibus service from select destinations in Abu Dhabi to the new Mussafah facility.

Complementary services with a scheduled timetable will also be in operation. Should the customer prefer to travel alone into the city, limousine taxis will be provided.

Furthermore, Mercedes-Benz 'car-for-a-day' rentals at competitive rates will also be offered to customers wanting to maintain total mobility while their car is in for regular maintenance or repair.

Irfan Tansel, General Manager of EMC, said:
"Our company's core principle revolves around the mission of delivering superior services with a passion that exceeds customer expectations. We understand our customers' varying requirements and seek to offer services that will make their visit to our service centre tailored to their requirements. We recently unveiled plans for establishing the world's largest Mercedes-Benz facility in Abu Dhabi worth more than Dhs200m, and our new range of premium services will complement our profile as one of the most prominent service providers in the region."


In addition to the transportation options, EMC is also offering a 'While you Wait' service option, including a special lounge with free internet access, a coffee shop and a children's play area to ensure added value to customers while awaiting the completion of express service jobs on their vehicles. To be offered Saturday through Thursday, the express service can be pre-booked with a guaranteed turnaround time, depending on the type of job to be performed.

Tansel added: "'While you Wait' genuinely reflects our corporate customer-centric philosophy as distributors of Mercedes-Benz vehicles, one of the most luxurious automobile brands in the world. It also ensures our priority in creating a welcoming ambience at our facility as part of our endeavour to make every visit a pleasant experience."

Founded by the late Abdul Jalil Al Fahim, EMC on the Airport Road was the first establishment for Al Fahim Group that has continuously expanded over the years to accommodate the growing business. With the new facility set to become the world's largest mixed use Mercedes-Benz operations centre, EMC is poised to become one of the most prominent Mercedes-Benz distributors globally.
Also consider reading:
Log in to request more information from Emirates Motor Co (EMC)

Notes and media contacts

About Al Fahim Group:
Established in 1958 by the late Abdul Jalil Al Fahim, Al Fahim Group is one of the largest business groups in Abu Dhabi and in the UAE. In five decades, the business has transformed from a simple shop in Al Ain market into a remarkable, multi-faceted conglomerate with numerous business lines and an array of growth avenues.

Al Fahim has a stronghold on luxury car sales, provides specialised services to the oil and gas industry, and is the largest private sector owner of hotel rooms in UAE. Also, Al Fahim strategically invests in Industrial Development, Travel & Tourism and Real Estate.

About Emirates Motor Company:
As the flagship company of the Al Fahim Group, Emirates Motor Company (EMC) symbolizes the phenomenal growth and success that the Group has achieved. As one of the Middle East's leading distributors of Mercedes-Benz, EMC is synonymous with immaculate quality in true Mercedes-Benz tradition. EMC has been the general distributor for Mercedes-Benz in Abu Dhabi since 1962. From the beginning, dedicated customer service has played a major role in the company's success. EMC is also the first Mercedes-Benz distributor in the Middle East to be awarded the ISO 9002 certification.

EMC markets, distributes and services all Mercedes-Benz vehicles from luxury saloons to the largest trucks and provides qualified service with the constant availability of genuine parts. Innovative, customer-oriented marketing programs designed to provide comprehensive support for its loyal clientele remain EMC's focus. Operations in Abu Dhabi are carried out from purpose-built premises with a well-integrated network of showrooms, offices, parts depots and workshop.

EMC is constantly involved in community-driven activities that include social, environmental, charity and sports efforts. Combining the finest marketing skills with state-of-the-art service facilities, EMC guarantees what the Mercedes-Benz name stands for the highest level of customer satisfaction.

For further information, please contact:
Diana Al Shafie
Al Fahim Group
Tel: +97150 817 3514
Or
Sally Hamandi
JiWin
Tel: +9714 374 8364
Fax:+9714 388 8001

Disclaimer:

Articles in this section are primarily provided directly by the companies appearing or PR agencies which are solely responsible for the content. The companies concerned may use the above content on their respective web sites provided they link back to http://www.ameinfo.com

Any opinions, advice, statements, offers or other information expressed in this section of the AMEinfo.com Web site are those of the authors and do not necessarily reflect the views of AME Info FZ LLC / Emap Limited. AME Info FZ LLC / Emap Limited is not responsible or liable for the content, accuracy or reliability of any material, advice, opinion or statement in this section of the AMEinfo.com Web site.

For details about submitting your stories, please read the guide - all content published is subject to our terms and conditions