Dubai Quality Group and Dubai Land Department sign strategic partnership agreement

The new partnership strengthens DQG's expansion initiatives across all sections of the society, particularly in various government departments that provide fundamental public services.

The move also reflects LD's commitment to continuously raise the bar of excellence in all aspects of its services to the public, which the Department considers a valued client and a critical partner contributing to the organisation's development.

Through its new alliance with DQG, the LD is expected to gain access to a wealth of quality-oriented resources and network affiliations that will help the Department push the standard of organisational excellence to a higher level, which has been the focus of the Land Department in the recent period. Moreover, the partnership is expected to deliver a positive impact on the real estate sector, ensuring higher customer satisfaction ratings and more opportunities for growth among key market players through the important role that the Department plays in regulating the real estate market.

Sultan Bati Bin Mejrin, General Manager of Dubai Land Department commented: "It is our commitment to provide the best environment to cultivate a world-class real estate industry in Dubai, and this partnership with Dubai Quality Group is certainly a step in that direction. Dubai Quality Group's expertise and resources will definitely be invaluable as we pursue new goals and meet new challenges in the future."

Marwan Al Sawaleh, Chairman, DQG said:

"The real estate sector is certainly one of the critical contributors to Dubai's economy. So being the industry's regulatory body, it is a great step for the LD to adopt a proactive and quality-focused approach in the delivery of public services as part of the latest measures it is implementing. Dubai Quality Group will support the Land Department in identifying new measures and innovations that will further enhance the level of quality in all its activities."

The Dubai Land Department was established to provide an orderly manner to register lands and properties and to safeguard the rights of the people. All matters of legalisation of sale and purchase of lands have been entrusted to the Department, empowering it to regulate the registration process, with the aim to protect both parties of the transaction and to protect the property from misappropriation. The Department's vision is to provide the ideal environment for real estate investment and consultancy in the emirate.

DQG will conceptualise and develop customised resources and activities that will boost the Land Department's management system and strategies. Furthermore, DQG targets to strengthen the leadership capabilities of the Department to enhance its ability to formulate strategic initiatives, while DQG will also offer programs to reinforce the competency of its staff and help maintain consistency in the delivery of services to the public.

DQG is the premier driving force in a countrywide initiative that aims to improve the UAE's business environment through enhanced quality standards. The group welcomes businesses, organisations and individuals who are interested in exchanging ideas, information and expertise with the goal of promoting business excellence in the country. The Group's extensive membership includes prominent organisations representing professional bodies and academic institutions in the UAE and abroad.