Al Wathba National Insurance adopts Unified Communications

Al Wathba National Insurance Company (AWNIC), a leading insurance company in the UAE, has acquired technology to strengthen their internal communication network with the use of Nortel and Microsoft's - Unified Communications.

United Arab Emirates: Tuesday, January 06 - 2009 at 12:46
PRESS RELEASE

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AWNIC's IT Manager Azhar Mousa and Alpha Data's Senior Communications Engineer. Maher Al Abed.

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The installation is being carried out by leading systems integrator, Alpha Data.

Maher Al Abed, Senior Communications Engineer from Alpha Data, said:

'Alpha Data will be installing the latest in Unified Communications technology at Al Wathba's head offices. With this core technology, voice and data services will be converged for telephony, email, fax, video and instant messaging making communication far more efficient among employees and their outside contacts.'

'Al Wathba is one of a number of companies who are beginning to adopt this new technology and we are delighted to have been involved in this project,' he added.

Unified Communications, part of a partnership between world leading Nortel and Microsoft, enables employees to improve their productivity and customer service even when working outside the office premises. They can answer calls, send/ receive fax messages, directly from Microsoft Outlook Contacts, Excel and Word. This solution also reduces the cost of owning and operating network by converging the business infrastructure with the underlying data network.

'Al Wathba National Insurance has a mission to be the choice insurer for the UAE. In line with that, we are consistently developing ideas and initiatives to help provide the most efficient service to our customers. Implementing this technology helps us do just that,' said Azhar Mousa, IT Manger of Al Wathba National Insurance Company.

AWNIC underwrites general insurance products for Fire and General Accidents, Engineering, Motor Vehicles, Marine, Oil and Energy, Health and Personal Lines. It is well supported by a panel of highly rated international Reinsurers such as Arab Insurance Group, Scor Reassurance and Hannover RE and has a well-spread service network in its head office and three branches in Dubai, Sharjah and Al Ain.

On choosing Alpha Data to carry out the installation, Mousa added, 'We have dealt with Alpha Data previously for a number of projects and we were (and continue to be) impressed by their technical knowledge and by their professional service.'

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About Al Wathba National Insurance Company P.S.C. (AWNIC):

Established in 1997, the Company's growth has been consistent and the Financial Data speak for the same. AWNIC underwrites all types of General insurance Products and is well supported by a panel of highly rated international Reinsurers.

With a focus on achieving 'customer satisfaction', AWNIC has consistently been a proactive and 'Quality' conscious organisation with a more systematic approach towards delivery of quality products and services. The Company also makes continuous market study & research for the development of new and innovative products aimed at satisfying the needs of different segments and niche markets as well.

About Alpha Data:

Founded in 1981, Alpha Data is one of the largest IT and Telecom Solutions companies in the Emirates with revenues in excess of $120m and offices in Abu Dhabi and Dubai. Alpha Data strives to build long term client relationships based on mutual trust and respect. With a team of over 650 qualified personnel, Alpha Data provides complete end-to-end solutions in the following areas of expertise: Telecommunications & Radio, Networking & Security Solutions, Infrastructure Cabling, Enterprise Computing, Audio Visual Systems and Applications. Each of our specialist areas are backed up by highly qualified presales and post sales support teams who handle both project implementation and post-sales support. Beyond our offering, what counts most to our clients is the technical skills of our staff. Alpha Data's people have both high level industry certification & in depth experience in their respective fields.

For more information, please contact:

Alpha Data
Marketing Department
P.O. Box 45384
Abu Dhabi, UAE
T +9712 6333 644
F +9712 6211924

Posted by Siba Sami Ammari
Tuesday, January 06 - 2009 at 12:46 UAE local time (GMT+4)

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