Dimension Data CEO, Brett Dawson said, "We are delighted to be recognised by Gartner for our completeness of vision and ability to execute. In my opinion, our placement in the Challengers Quadrant by Gartner is confirmation of Dimension Data's proven track record in providing high quality, cost-effective network services to our clients around the globe."
Dawson continued:
"In the current macro-economic climate CIOs and IT directors are focused on leveraging their existing investments and gaining greater effectiveness from their infrastructures. This is also true of their investment in IT services. We are seeing an increased interest from our client base in adopting new sourcing strategies for supporting and managing IT infrastructure."
Dimension Data supports and manages more than $12.5bn of networking equipment on a 24x7x365 basis around the globe. Its five Global Service Centres in Australia, North America, Asia, Europe and Africa receive 900,000 service requests from some 10,000 clients each year. This means Dimension resolves in excess of 2,500 incidents every day. Dimension Data delivers a consistent service experience across all geographies. On the ground the Group provides clients with local support in 17 languages.
"Delivering best in class network services is core to Dimension Data's heritage and value proposition. We believe being placed in the 2008 Magic Quadrant for Managed and Professional Network Service Providers, Worldwide is a landmark that underscores our focus and continued investment in our Group's networking and services businesses and substantiates that we're on the right path to deliver an outstanding client experience," Dawson added.
Dimension Data is a leading specialist IT services and solutions provider that helps companies plan, build, support and manage their IT infrastructures. The company opened its Middle East offices in Dubai in early 2008 and introduced its 'Managed Services' business in the region in October 2008. The company has been leveraging its global experiences and expertise for its local implementations.
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