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"We are very proud to receive this recognition. Since 2006 Bahi Motors has ranked first in independent customer service satisfaction ratings among all exclusive BMW importers across the Middle East. We try to bring the BMW 'Sheer Driving Pleasure' experience into all areas of our business to ensure a premium service that our customers expect from the world's most successful premium automotive brand,"
said Bassam El Saadi, General Manager of Bahi Motors.
Set against strict criteria BMW importers are assessed on a range of service areas focusing on customer interaction and product knowledge. Existing BMW customers are then contacted after their vehicle's service and asked for feedback on their experience. For the last three years Bahi Motors has consistently scored high for its service performance, highlighting the excellence of the entire importer team.
"We will continue to offer a premium level of service that reflects the BMW brand and constantly look at areas of our business which we can improve further in order to maintain our number one service position," added Saadi.
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Posted by Rima Ali Al Mashni
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