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Itqan implements total ERP solution for eTQM College, Dubai

  • United Arab Emirates: Monday, February 02 - 2009 at 09:57
  • PRESS RELEASE

Itqan, the leading system integrator in the region, has proven its merits once again by being chosen as the service provider partner for eTQM College, the pioneers of online education in Total Quality Management in the Arab world.

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  • During the event.
    During the event.
eTQM College and Itqan launched the ERP solution for the college on Wednesday 11 June in Dubai, the project includes the implementation of Microsoft Dynamics GP and Itqan Localized HR/ Payroll solution eKAWADER.

"As one of the leading educational institutions of the region, eTQM has also been an early adopter of robust technology platforms. It looked for an integrated platform that would help create and strengthen best practises in its IT infrastructure. At its heart would be an accounting system that would integrate with all other systems. eTQM thus opted for Microsoft Dynamics GP as their ERP solution, the solution will allow the college to customize its financial system so that it will benefit from centralized analysis and backup and, at the same time, obtain significant cost savings," said Fahad Al Saadi, Director of Resources, and ERP Project Manager at e-TQM College.

"The project included the implementation of Itqan eKAWADER, which a localized HR and Payroll solution developed by Itqan expertise, and it is built on Microsoft Dynamics GP platform, eKAWADER addresses all the regulatory requirements of the Gulf region. The total solution will provide the college with the capacity to perform all core accounting and business management functions, including financial analysis and reporting, purchasing, inventory management and other business processes. It allows easy customisation for different currencies, languages, and regulations. In addition, Microsoft Great Plains offers a straightforward solution that does not require extensive employee training or further programming. Benefits of the new solution include substantial cost savings, increased worker productivity, and operational efficiency," added Al Saadi.

Feras Al Jabi, General Manager, Itqan, comments:
"Itqan is today one of the leading system integrators of the region and specialises in horizontal solutions such as ERP, Knowledge Management and Infrastructure Security as well as vertical solutions such as e-government, healthcare and CRM solutions among others."


"While everybody agrees that information technology is critical for enterprise success, the fact remains that not many are utilizing it to full advantage. Primarily, companies have to align their business processes with the advancing technologies and also perceive IT not as a cost element, but a strategic resource that powers forward growth and generate better returns on investment. It is a matter of pride for us that progressive minded enterprises have always looked upon us as reliable partners with regard to their vital projects," he added.

Says Mohamed Abdel Hamid, Itqan Projects Office Manager, "By using our eKawader and Microsoft Dynamics GP solution as a key part of its business strategy, eTQM can manage expenses through a centralized system. Now the college can give its staff nearly instant access to the information they need to run day to day operations as well have necessary tools to help make strategic decisions, while providing individualized reports to satisfy regulators and lenders."
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About Itqan:

Itqan is the UAE leading systems integrator known for providing Enterprise clients with world-class solutions addressing their local business needs. Itqan offers state of the art technologies including: Portals & Content Management solutions, Imaging, Archiving, Document Management & Workflow Automation solutions, Healthcare Information solutions, Enterprise Resource Planning, Infrastructure solutions & Customer Relationship Management. Itqan is a member of Al Bawardi Enterprises, Established in 1984 as Al Bawardi computers.

As the market evolved, Itqan re-positioned its portfolio offerings and re-structured the organization from a hardware reseller to focus on application solutions. Today, Itqan is the preferred local systems integrator and application solutions provider for major market sectors.

Quality has always been a driver to Itqan. Itqan is an ISO 9001-2000 and ISO/IEC 20000 certified company, it has received numerous quality and excellence awards such as : The Best Systems Integrator of the Year 2007 (Arab Technology Awards), the Best ICT Company (Arab Technology Awards 2006), Microsoft Winning Customer Award in 2006 & 2004, and Itqan was the first systems integrator in the region to achieve Sheikh Khalifa Appreciation certificate in 2005 - 2006, Gulf Excellence Forum Award in 2000 & Dubai Quality Appreciation Award as the IT Company of the Year in 1998.

About e-TQM College:

e-TQM College was established in January 2002 and inaugurated on 30th September 2002 by visionary leader Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, as a distinctive and innovative institution to establish e-learning throughout the region. Fully accredited by the Ministry of Higher Education and Scientific Research of the UAE; The college is a unique and pioneer e-learning institution with a mission to re-engineer education by providing a model of life long, self-learning .Using state of the art e-learning platform. The college seeks to provide opportunity for all through the principle of click to learn.

Over the years, the college has established international credibility, recognition and affiliation like: Bradford University School of Management, University of Huddersfield, University of California, and Berkeley. And further works with other international institutions like: the European Foundation for Quality Management, International Academy for Quality, American Society for Quality, Japanese Union of Scientists and Engineers and many others in order to benefit from global expertise that recognizes the highest standards of quality

The College offers a BA degree in Business and Quality Management that largely targets learners interested in the areas of quality and organizational enhancement in various disciplines. It also offers an Msc degree in Organizational Excellence and an Msc in Public Health: Excellence in Health Care Management. Both Program graduates will have the knowledge and skills to introduce excellence change in their organizations. All Academic programs are accredited by the UAE Ministry of Higher Education and Scientific Research.

The college has established Centers of Excellence: The Centre of Excellence in Education, the Centre of Excellence in Healthcare, the Centre of Excellence in government and the Virtual Executive Club and through them provide specialized programs in order to build the proficiency of professionals in various fields. The college also offers Professional Certificates and Diplomas such as: The Chartered Quality Institute Diploma & Certificate in Quality Assurance, the Australian Human Resources Institute Professional Diploma & Foundation in Human Resources and Senior Hospital and Health Services Manager Program.

For more information please call:

Rola Al-Satari
Itqan Al Bawardi Computers
Tel: +9712 6767 666
Fax: +9712 6769 595

S. El Salhat
e-TQM College
Tel: +971 4 4088 413

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