Bahrain Commercial Facilities Company (BCFC) selects 3i Infotech as its IT partner of choice

Kastle Universal Lending system and Premia Broker, along with a comprehensive bouquet of business applications will integrate BCFC's operations across lending and insurance verticals.

For almost two decades, 3i Infotech has served the Middle East and Africa region with a bouquet of more than 600 customers across GCC countries, Africa, Mauritius, the Central Asian Republics and the Mediterranean countries.

Headquartered in Manama, BCFC provides short, medium and long-term consumer financial services and retail products across financing, insurance, real estate, and automobiles. BCFC's products and services include car loans, mortgage loans, personal loans and private business loans. The company offers life, travel, home and other insurance products and services. The Bahraini conglomerate also provides real estate brokerage, valuation, property management and investment services. BCFC is also known for its exclusive car dealerships for Honda, Hummer and Cadillac.

Kastle Universal Lending and Premia Broker will form the core business applications for BCFC supported by 3i Infotech's corporate financials, human resources management systems (HRMS) and business intelligence-in-a-box tools, all seamlessly integrated to operate as a single business application.

Commenting on the tie-up Dr. Adel Hubail, Deputy CEO, BCFC said:

"We realized that our company's requirements were unique and that our customer servicing needs were multi-faceted and that in a fast changing environment it was important to reach out to them, by offering best-in-class services and thereby retain and grow our various businesses."

These requirements meant we were looking for a one-stop-shop solution; an integrated yet flexible IT solution that would provide us operational excellence and at the same time streamline our processes. Our rigorous selection process included an 18 month long evaluation of business solutions from various vendors, and we are very pleased to appoint 3i Infotech as our technology partners as we find them closely aligned and best equipped to help us fulfil our business requirements."

Mr. Ali Almarzooq, Vice President Information Technology, BCFC said: "We are confident that our collaboration with 3i Infotech will help us meet key objectives of our IT strategy. Once implemented, the seamlessly integrated enterprise business solution will cater as a unified solution management system."

Mr. Pankaj Chawla, Chief Operating Officer, Middle East Africa, Russia & CIS, 3i Infotech said: "We are pleased to partner with BCFC, Bahrain's marquee non-banking finance company. It gives us immense satisfaction and privilege to work with BCFC as their only partner, meeting their business application requirements across business verticals. At 3i Infotech we understand the complex nature and significance of BCFC's business practices and are confident of delivering capable, reliable and stable business solutions on an on-going basis."

According to Mr. Arya Pratihar, Vice President and Business Head, Banking, Middle East Africa, Russia & CIS, 3i Infotech, "This win clearly positions 3i Infotech as a One-Stop-Shop and a unique solution provider in the non-banking finance space covering all business lines and accounting requirements. Therefore, our tie-up with BCFC amidst stiff competition clearly positions our solution as the best-suited solution suite for the non banking finance space."

3i Infotech's Kastle Universal Lending will offer cutting-edge front and back office lending services meeting the multiple needs of BCFC. As a single business application, Kastle Universal Lending along with an integrated document management solution will meet the requirements of origination, servicing and collection associated with the lending operations at BCFC.

BCFC has selected Premia Broker, an enterprise-class insurance broking management and control system in order to support its broking, consultancy and claims operations. For this deal, 3i Infotech and Mohammed Al-Zoabi Corporation, KSA, worked closely to provide the best available solutions and services to BCFC.