Dubai Health Authority launches 24 hour information helpline

Notes and media contacts

To speak to a member of the trained DHA call centre team please call 800 342 (DHA).

About Dubai Health Authority (DHA):

• Dubai Health Authority created by Law issued by the Ruler of Dubai in June 2007.

• The Dubai Health Authority (DHA) has been empowered to set policy and strategy for health, and to assure the application of that health policy and strategy. The DHA leads an integrated approach across the spectrum of health, anticipating Dubai's future needs and being responsive to users. It will stimulate growth and innovation in the health market, ensuring value for money and quality of services through effective regulation.

• The DHA implementation will be undertaken in phases and will take around four years to complete (2012). In the meantime the Department of Health and Medical Services (DoHMS) continues to provide day-to-day medical services.

• His Excellency Qadhi Saeed Al Murooshid has been appointed Director General of the emergent DHA. He is the only official spokesperson who can comment on behalf of the DHA.

• The new Dubai Health Authority (DHA) structure will ensure that health services are better positioned to meet the demand for better healthcare services in the future. The DHA will work to:

- Provide a Health Strategy for Dubai that will meet the needs of the predicted growth and change in population
- Ensure Public Health is protected and quality of life improved
- Ensure partnership between public and private health service providers, bringing together the best international experience to ensure we deliver the best health system possible
- Achieve international accreditation of healthcare services delivered across the Emirate by ensuring world-class quality and standards of healthcare
- Ensure effective regulation and licensing across the Dubai Health Sector guaranteeing the quality of health services provided
- Increase the transparency and accountability of the healthcare system
- Drive efficiency so that funding is spent on the most effective healthcare for those who need it
- Improve accessibility to the healthcare system and sustainability for the future
- Deliver the best training and education opportunities for Dubai healthcare practitioners

• DHA Health Funding: The DHA is working closely with the Executive Council (TEC) on all future financing arrangements. Further announcements on the details of the health funding programme will be made in due course.

• DHA Health Regulation: Will implement DHA regulatory policy across the public and private health sector in Dubai. Further announcements on the details of the DHA health regulation will be made in due course.

For further details please contact:

Kamakshi Gupta
Communications analyst
Dubai Health Authority( DHA)
Tel: 009714 4338607