"The DHA has an ambitious programme for change in how Dubai manages, accesses and funds healthcare provision. This will affect everyone living and working in Dubai. This includes everyone working in the healthcare sector. It is important that everyone understands what they have to do and when. The DHA call centre provides a principle channel of communication with all our stakeholders. If anyone has any questions or wants clarifications on any part of the DHA programme, they are invited to call or email us with their questions."
The helpline deals with general enquiries relating to all aspects of the DHA programme.
The helpline has been operational since January 8, 2009 and has received over 500 calls. Of these calls, 180 calls were received during the month of January and more than 300 calls were received until February 16, 2009.
Most of the calls pertain to enquiries about the DHA health regulation process of issuing new licenses to all physicians in Dubai as well as about the DHA's new health funding system.
In addition to the DHA helpline, the DHA continues to host a number of email contact addresses for key aspects of the DHA programme.

Posted by Siba Sami Ammari



