In January 2009, DIB's IT Department successfully completed the external quality audit of all its procedures and services to meet the set standards of Quality Management System as per ISO 9001:2000, without a single non-conformance, for the second time in a row.
The department implemented various projects and processes to provide timely, cost-effective, high-quality and secured information systems. These projects and processes have been vetted over a period of time, and have been audited by internal and external auditors.
Up on receiving the certification, Busheri said:
"I am extremely pleased to accept this certification. The IT team at DIB has been continuously enhancing its process and policies since it was first certified in 2005. The ISO 9001:2000 Quality Management System Certification is a testament to our focus on providing excellent services to our customers."
The certification process, which includes defining the objectives, vision, mission, policies, procedures and ensuring proper implementation by regular internal and external quality audit, was carried out by the Quality Assurance Team.
Paruszewski said: "As a leading bank, DIB's systems hold large data, which are confidential in nature, making it imperative to safeguard this information. DIB's procedures, processes and systems have met international standards and we are pleased to certify DIB with the ISO 9001:2000 Quality Management System Certification."
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