Tareq Bazian, E-Channels Manager, DIB, said:
"I am pleased to accept this award, which comes in recognition of DIB's commitment to investing in technology. Customer care is a priority for DIB, and our Internet banking services are designed to provide customers with the most convenient, user-friendly and secured range of online banking services. DIB continuously upgrades and develops its online services to meet the evolving needs of our customers."
"Recently, DIB received the 'Best Call Centre Performance' Award for the 2nd year running at the fourth annual Service Quality Benchmarking Study, conducted by Ethos Consultancy. The Banker Middle East award is another achievement for DIB, providing further recognition of the bank's leading role in the local and international arena," he added.
The Banker Middle East awards were established to set the highest benchmarks for the industry. The award's panel of judges nominate banks that have shown outstanding improvement and success over the past 12 months. Winners are selected by the readers of Banker Middle East.
In the past, DIB has been awarded "E-Banking Award for UAE," by the Middle East Excellence Awards Institute, Golden Trophy in Banks & Financial Institutions category at UAE Web Awards and "Best Internet Bank" by NY-based Global Finance magazine.

Posted by Siba Sami Ammari



