Misys improves efficiency and performance at International Bank of Qatar

IBQ, an established user of the core banking system Misys Equation, has elected to leverage the learning suite to enable all users to make the most of the advanced banking system.

The solution is deployed widely across the bank's operations, at its head offices in Doha and all other branches in Qatar.

Misys Learning Suite enables IBQ employees to benefit from a standardised training suite and ongoing education programme to help them increase efficiencies and boost performance and capability within the bank.

In the last few years, IBQ has seen a remarkable pace of change. It has re-organised its business to respond better to its customers and has recently unveiled a new brand identity to great success. IBQ offers a range of services including retail banking, private banking, corporate banking and treasury. All of IBQ's core banking functions are now run on Misys software.

James Nelson-Parker, Chief Operating Officer of IBQ, comments, "IBQ has undergone a tremendous increase in headcount fuelled by our growth strategy in the last few years. In order to offer the best service to our customers, we need to ensure all our staff have optimal skills and knowledge through excellent training. Misys Learning Suite has provided an efficient and controlled way of ensuring that we keep our performance and effectiveness at a maximum."

Roy Froud, Regional Director, Misys Middle East and Africa, adds, "Providing a standardised e-learning programme that enables IBQ to train its staff to the highest levels will greatly assist their operations. Increasingly, our clients are turning to Misys for advice and consulting services as they keep in step with their own customers' needs. Misys Learning Suite provides the functionality and scalability to ensure our customers get the most value out of our solutions and keeps on doing so as the business expands further."