The software, which is built around industry-specific best practices and standards, was successfully implemented and rolled-out on 21 January 2009, with the help of Global Technology Services LLC, and will assist Tameer in achieving the highest levels of customer service and customer satisfaction through strategic front office solutions.
It will also help the firm to streamline internal operations, and will provide profound data access through reporting mechanisms and business intelligence tools.
The ERP software offers centrally integrated global selling, automated billing with future web-enablement for customer access, budget management and control options, customer care integration, document management, and business intelligence, all of which help to enhance the level of service offered to customers.
In addition, the software provides Tameer with a comprehensive, user-friendly solution that facilitates the flow of information between departments, increasing productivity and resulting in further savings.
In this time of rapidly changing needs, Tameer's implementation of this software will ensure that the firm maintains its excellent customer service record.
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Tameer invests in customer-centric solution
- United Arab Emirates: Monday, March 02 - 2009 at 13:05
- PRESS RELEASE
As part of its ongoing commitment to consistently providing excellent customer service, Tameer, one of the Middle East's leading real estate developers, has implemented the latest Enterprise Resource Planning and Customer Relationship Management software (ERP/CRM) from Oracle Corporation.
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About Tameer:Dedicated to the meticulous creation of comfortable living spaces and inspirational work environments, Tameer Holding emerged with an ambitious vision of developing as the most trusted brand name in real estate during a time when the Middle Eastern real estate sector was defining itself. Tameer's commitment to pursuing perfection and its relentless search for innovation, distinguished it as one of the pioneers that set the standards for the market from its inception.
Tameer has experienced rapid exponential growth, increasing from a handful of dedicated individuals in 2005 to a diverse team of several hundred professionals today, simultaneously cultivating its project portfolio to many landmark developments in the UAE, the GCC and the greater MENA region.
Selecting the most prestigious and premium locations, Tameer's landmark developments include the award-winning Tameer Towers at Shams Abu Dhabi on Al Reem Island; The Gate Towers, a joint venture with Sorouh; Princess Tower in Dubai Marina, one of the world's highest residential structures; and the technologically ground-breaking Platinum Towers at Business Bay.
For more information, please contact:
Robyn Grimsley
Account Manager/ Editor
SAHARA Communications
PO Box: 73310 Dubai, UAE
Tel: +971 4 329 8996
Fax: +971 4 329 8995
Posted by Rana MesbahMonday, March 02 - 2009 at 13:05 UAE local time (GMT+4)
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