Abdulla Tawakul, Senior Vice President, Regional and Corporate Travel, Dnata Travel Services, said: "We are delighted to be able to work in partnership with the DNRD to offer these services in Dubai. The visa process can be a daunting and lengthy one and Dnata and the DNRD have worked hard together to find a way of making the system easier, quicker and more convenient. I am confident people coming to Dnata for their visa needs will find this a much more accessible and improved system."
H.E. Major General Mohammed Ahmed Al Marri, Director of DNRD, said:
"The Department of Naturalization and Residency is keen to provide a broad range of services through its main office and external centres that ease pressure on DNRD main centres and reduce waiting time for customers. We are pleased to sign this agreement with Dnata for the opening of this centre which is the latest in a list of external centres designed to increase efficiency, speed and accuracy ensuring the highest standards of customer service."
The Dnata Travel Centre on Sheikh Zayed Road offers customers easy parking, plenty of seating, a Costa coffee shop in which to relax while waiting for your visa and spacious, light, air-conditioned surroundings.
Dnata are able to make the process faster because the typing centre and immigration services are located together, which ensures quick and easy transfer of documents between the two and the convenience of having every step of the process on hand.
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