Suzuki Saudia conducts specialised training for Suzuki's Middle East after-sales representatives

The sessions, which were held in Al-Khomrah, Jeddah, focused on the new Suzuki Grand Vitara, which has been one of the company's best selling models since its release last year.

During the program, representatives from Suzuki branches in Qatar, Sudan, Libya, Kuwait, Yemen, Morocco and Iran were given lectures and practical training which they could apply to provide enhanced after-sales service to clients from their respective areas. Also part of their schedule was a series of educational tours within Jeddah.

Engineer Osama Morshedi, After Sales Services General Manager of Suzuki Saudia, said:

"Suzuki Saudia has always given high priority to the quality of after-sales services it offers. Over the years we have set new benchmarks in after-sales services and we are pleased to share our best practices with Suzuki representatives from across the region. We believe the five-day training session we hosted has significantly benefited the participants, who can now apply what they have learnt while servicing their customers in their respective regions."

"Moreover, this training session becomes all the more important when you consider that the Middle East region has been witnessing steady demand for Suzuki vehicles, especially for the new Grand Vitara, which has been widely recognised for its strong performance, efficiency and advanced safety features," he added.

The Suzuki Grand Vitara has created a niche for itself with its excellent on-road handling; uniquely sporty, tough-looking exterior design; and outstanding off-road performance. Last year Suzuki had incorporated key modifications to the Grand Vitara to enhance the SUV's overall performance, looks and comfort.

One of the significant changes to the new Grand Vitara is the newly-designed petrol engines; the latest version of the SUV is powered by a choice of 2.4-litre four-cylinder and 3.2-litre V6 petrol engines to enhance performance. Further, driving is made quieter by a redesigned powertrain and new acoustic materials; off-road performance is improved by hill hold control and hill descent control (applicable to the five-door vehicles with the 3.2-litre petrol engine only); and braking performance is improved with the adoption of rear disc brakes. The new Grand Vitara also gets a jazzier and tougher look with new designs for the front grille and bumper accentuating the sportier exterior.

Suzuki Saudia will be hosting another series of trainings later this month that will focus on the latest Suzuki model, the Celerio.