FedEx customers vote for nation's couriers of the Year

FedEx Senior Vice President for Europe, Middle East, Indian Sub-Continent and Africa, Mr. Hamdi Osman said:

"These individuals deserve to be winners of the UAE Courier of the Year program and are excellent ambassadors for FedEx, showing commitment to providing customers with the outstanding service, along with receiving impressive compliments from customers."

Customers gave impressive feedback about their performance, including: "Because of his politeness, presentation and hardworking mentality."

"Helpful, professional, on time and smart!"
"He carries himself in a businesslike manner all the time. Polite and answers any question in a direct manner."

Tomas Pamintuan, 30, has worked for FedEx since 2006. Pamintuan, who serves the Dubai Internet City and Dubai Knowledge Village areas, said: "It is a great honour to win this award. In the 3 years I have worked for FedEx, I have always tried to do the best job I can, and it is wonderful to be recognized by our customers this way. I enjoy working for FedEx and its customers in my areas and I thank everyone who named me Courier of the Year."

Mr. Osman added: "This award acknowledges the hard work and exceptional abilities of our employees. We have used the feedback from our customers to enable FedEx to recognize and honor some of its most important employees. We believe there is no better independent judge of our courier's professionalism, conduct and commitment to providing outstanding customer service ethic than the very customers they serve."

"We are pleased with the overwhelming response we received from our customers. Without the offer of any incentive over 830 customers throughout the UAE made the effort to recommend their courier for this award. On behalf of FedEx I thank every one of our customers for their invaluable feedback."