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This launch followed the a cooperation agreement between DIB and FEWA signed in February 2009.
Musabah Al Qaizi, Head of Electronic Banking Service Department, DIB, said: "As part of DIB's commitment to providing high-quality and convenient customer service, we are pleased to introduce this new facility, which allows FEWA customers to manage their accounts online simply and conveniently. This service makes FEWA account management as trouble-free and transparent as possible."
He added:
"DIB already provide many payment facilities, including Salik Recharge Facility, credit card, utility, Etisalat bill payments, Al Wasl line recharge, charity payments, funds transfers and other services through the bank's electronic banking services through ATM machines and Al Islami phone banking among others. The new online FEWA payment service comes in line with the bank's continued commitment to assist and collaborate with all federal authorities."
This is the first agreement singed by FEWA with a bank, and the second agreement signed by the utility provider in general; the other agreement was signed with Emirates Post to facilitate the same services at over 95 of its offices across the UAE. FEWA aims from those agreement to open new channels for its customers to pay their electricity and water bills.
Posted by Rima Ali Al Mashni
