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Daman launches the region's first online health insurance portal
- United Arab Emirates: Wednesday, April 15 - 2009 at 12:21
- PRESS RELEASE
The National Health Insurance Company, Daman has launched the region's first online health insurance portal ascertaining its position as the region's leading health insurance company.
The event was attended by Daman's key clients, members and senior staff. Another event will be held tonight at The Address Hotel in Dubai for brokers to learn more about the online portal.
The portal now offers Daman's members an additional service of conducting health insurance needs online with 24/7 access adding to their customer satisfaction and convenience. Through www.damanhealth.ae, Daman's members are able to track their reimbursement claims online, renew and make easy online additions, cancellations and corrections to their policies.
Moreover, the portal will offer online searching for medical providers within Daman's large network of healthcare providers and locating the nearest Daman branch. In the future, more features will be added to the web-portal in planned phases to include services such as online enrollment and reimbursement claims submission.
Daman's Chief Executive Officer, Dr. Michael Bitzer commented, "We have launched www.damanhealth.ae with its various functionalities to give members the option of conducting their health insurance needs online, round the clock from anywhere around the world, saving time by reaching Daman much faster."
Mr. Axel Tettenborn, Daman's COO, sponsor of Daman's online web portal commented, "www.damanhealth.ae was created by Daman's online services' team and we have strategically partnered with Plenum Consultants and Cognizant Technology Solutions to ensure the development of a user-friendly and convenient portal."
He continued, "While this event represents the launch of the first phase of a set of web-based health insurance applications; additional functionalities such as online enrollment and reimbursement claims submission will soon be available giving our members a complete range of convenient services."
Ms Esha Chakravarty, Plenum Consultants' Managing Director added, "Together with Daman, we have conducted extensive research on the requirements of an online health insurance portal. This information was used to build the design and IT architecture of www.damanhealth.ae resulting in a user friendly interface providing a host of web-based health insurance applications."
She continued, "We, at Plenum Consultants, believe in customized consultancy because we understand that our clients' specifications vary according to the industry, product type and geographical market."
R Chandrasekaran, President and Managing Director of Cognizant, who participated in the launch of the online portal added, "Cognizant is pleased to have partnered with Daman in developing and implementing a state of the art and user friendly online services application. This, we believe, will set new standards in customer experience in the healthcare industry."
It is worth mentioning that today; Daman's membership base has exceeded 1.7 million members since its establishment in May 2006. Daman is constantly enhancing its products and services to provide its members with convenient and innovative solutions.
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Notes and media contacts
About National Health Insurance Company - Daman:The National Health Insurance Company - Daman, was established on 01 May 2006. Today it is the region's leading health insurance company, providing comprehensive healthcare solutions to over 1,700,000 customers in the UAE via the largest network of private hospitals and pharmacies available.
With affordable health insurance for people of all income levels, Daman offers international standard healthcare insurance cover for both individuals and companies. A 24-hour dedicated Medical Authorizations Center, staffed by a team of doctors and nurses, ensures that patient enquiries are dealt with speedily and efficiently using the most sophisticated technology available.
A second customer hotline, also open 24/7 and manned by multilingual staff, guarantees that UAE residents can access information about plans and their insurance cover whenever and wherever they want.
With an international network, Daman's customers have access to healthcare provision in 35 countries across the world depending on the terms of their personal cover.
Customers also benefit from Daman's exclusive partnerships with Assist America, the international emergency programme, and VIPmed Almeda, the international second medical opinion scheme, giving its customers special access to world-leading healthcare.
Daman was awarded 'Corporate Social Responsibility' in April 2008 and 'Best Medical Insurer of the Year' in March 2007 by INSUREX, the Middle East's leading insurance industry conference.
About Plenum:
Plenum is a leading, independent German consulting company differentiating from competitors (other globally active consulting firms) through a content-based focus and specific consulting approach. Plenum believes in customized consulting for each client and therefore in the power of know how transfer and cultural understanding.
The results plenum delivers to clients are based on typical German values as quality, efficiency and liability. Plenum's headquarter is located in Germany and established a subsidiary in Dubai Media City Freezone, UAE in 2006.
Plenumīs core competencies are those, which are necessary for clients to be successful in future markets and in so far to transform their existing organization into a modern corporate structure specialized in consultancy in areas of Marketing, Business Development, IT Optimization and Management Education. The assimilation of the customer's corporate identity in all plenum projects is a key aspect to plenum's consulting approach.
About Cognizant
Cognizant is a leading provider of information technology, consulting and business process outsourcing services. Cognizant's single-minded passion is to dedicate its global technology and innovation know-how, industry expertise and worldwide resources to working together with its clients to make their businesses stronger. With more than 40 global delivery centers and approximately 61,700 employees as of December 31, 2008, Cognizant combines a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction.
By leveraging highly flexible business processes, a seamless global delivery network and deep domain expertise, Cognizant delivers a better "return on outsourcing." Cognizant is one of the first "India-centric" IT services companies to organize around key industry verticals and horizontals. This enables Cognizant to establish extremely close partnerships that foster continuous operational improvements and better bottom- line results for its clients.
A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in Business Week's Hot Growth and Top 50 Performers listings.
For more information, please contact:
Ali Al Dalati
Weber Shandwick, Abu Dhabi
Tel: +9712 4494457
Fax: +9712 4494833
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