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Enterprises can simply purchase an Avaya Communication Manager license and deploy the specific mobility and desktop communications applications when and where they are needed to increase an employee's productivity and effectiveness.
Business users can work effectively from anywhere with single number access and identity, and seamlessly shift between communications modes and applications.
Single number access means callers only need to dial a single number to reach a user regardless of location or device; single number identity means that those called will only see the business number of the user whether the call is made from a mobile device, PC, home, hotel, or any other phone.
Roger El-Tawil, Director for Channel and Marketing at Avaya Mena, said:
"We have witnessed an increase in demand for Unified Communication solutions from existing as well as new customers, and this new package makes it the ideal offering. The Unified Communications All Inclusive package is automatically included for new customers and those upgrading to Avaya Communication Manager 5.0 Enterprise Edition for no additional cost."
For customers of Communication Manager 5.0 Standard Edition, the package is available in the Middle East as per user license.
"With the broad range of unified communications applications available today, there is a strong customer demand for simplifying purchasing and increasing flexibility of deployment," states Nora Freedman, Senior Analyst, Unified Communications Infrastructure, IDC.
"This package model allows enterprises to equip virtually any employee with the particular voice and video telephony, desktop and mobility tools that he or she needs at a very reasonable cost," Freedman added.
The UC All Inclusive package includes: Avaya Communication Manager 5.0 IP Telephony software, one-X Communicator and one-X Portal that delivers Web-based telephony, messaging, contacts and conferencing through any public or private Windows, Mac and or Linux-based computer.
The package also includes Avaya one-X Mobile to enable seamless business calling, call routing, visual voice mail, and directory access through an easy-to use-interface; in addition to Extension-to-Cellular, Avaya VPNremote software and Avaya Intelligent Presence that aggregates presence information from multiple sources and different protocols to create a more accurate indication of an individual's ability and willingness to communicate.
The Unified Communications All Inclusive package is available now in the Middle East.
Posted by Siba Sami Ammari
