R&M's MEA Technical Director Andrew Sedman to hold 3 day QPP training

The event, to be held at one of the largest hotels in Cairo also marks the first time R&M MEA's new technical director Mr. Andrew Sedman conducts training for the African channel partners.

Mr. Sedman was appointed to his post as MEA technical director and brings more than 25 years of experience in the telecommunications cabling sector with an extensive background in supervision, project management and consultancy in the field of structured cabling.

He runs R&M's QPP program for the region and advises on best practices for installation and design. Mr. Sedman is also in charge of maintaining superior technical support standards for sales activities across the region and advises on new product development within R&M globally.

"We're certainly excited to have Andrew impart his vast knowledge and experience in the area of structured cabling to our African channel partners," said Alfred Tharwat, business development manager, Africa.

"Over the past years our on the ground African partners have made great in-roads in their respective markets on behalf of R&M and they continue to uphold R&M's commitment to quality assurance as part of the Qualified Partner Program,"

added Mr. Tharwat.

R&M's QPP program is a global network of highly competent R&M partners providing on site advice and superior pre and post implementation support. Ensuring each customer has the optimal solution is an integral part of the R&M customer experience. In addition to invaluable advice and support, through the QPP, customers have access to a unique warranty program.

The QPP training sessions, held annually in Cairo since 2004 for the African channel partners, underscores R&M's commitment to ensuring total customer satisfaction, quality assurance, and dedication to its channel partners. R&M continuously invests in its partners by empowering them with technical expertise from highly experienced specialists sharing latest product knowledge and best practices on R&M products.

R&M also actively supports its partners, customers and users throughout a network's lifecycle; training is a cornerstone of its quality philosophy.