and security as well as contact centre efficiency.
For example, BT's UCC Quick Start range of services empowers employees to collaborate more efficiently with suppliers, customers, business associates and their colleagues within the business, regardless of location.
Quick Start services enable organisations to understand how efficiently their organisations are performing in given areas. They identify, prioritise and structure potential improvement areas, review the associated costs and quantify the business benefits.
Organisations can rapidly discover which best practices and technology options can support a strategy for achieving an industry-leading customer-facing, highly efficient operation.
All Quick Starts solutions follow a strict methodology to present sets of findings and recommendations to customers and help quantify the potential return on investment, be that solutions in the UCC, managed infrastructure or security or call centre optimisation.
Wael El Kabbany, BT General Manager, Middle East and North Africa, said:
"Multinational companies are facing daunting challenges in every market. While the traditional approach of scaling back and preparing for the long winter has its merits, smart enterprises are looking on how to turn the current landscape to their advantage and steal a march on competitors. Our Quick Start portfolio comprises concise, service-led engagements focused on key services and technologies that are of critical importance to organizations that want to succeed."
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