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Lufthansa/Swiss holds first all-ladies staff training in Riyadh

Saudi Arabia: Saturday, June 13 - 2009 at 14:01
PRESS RELEASE

Lufthansa/SWISS, member of Star Alliance, recently held the first ever women only training for travel agency ladies staff in Riyadh in recognition of the needs and importance of training for female agents.

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Lufthansa and Swiss.

Lufthansa/Swiss conducted the one day training which included product & services presentations, tips in reservation, ticketing, global distribution system and proactive customer service techniques.

The training took place at the Al Tayyar group head office where more than 30 travel agency ladies staff from Al Tayyar and Al- Sarh travel agency participated. At the end of the training, a certificate was issued to every participant.

The participants expressed their appreciation for the exclusive training especially since no other airline in the Kingdom has done so before.

"Overall the training helps familiarize the women travel agency staff with the Lufthansa/SWISS products & services, and improve their selling techniques & customer service skills. With success of this event, we plan to do such trainings for other travel agency ladies staff as well in the future,"

said Rolf Koller, Lufthansa/Swiss General Manager -Saudi Arabia & Bahrain.

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Related site: http://www.lufthansa.com

Notes and media contacts

For further information please contact:

Bashar Kharbat
ASDA'A Public Relations
Jeddah, Kingdom of Saudi Arabia
Tel: +966 2 6517297
Fax: +966 2 6517831

Posted by Rima Ali Al Mashni
Saturday, June 13 - 2009 at 14:01 UAE local time (GMT+4)

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Lufthansa/Swiss holds first all-ladies staff training in Riyadh

Lufthansa/SWISS, member of Star Alliance, recently held the first ever women only training for travel agency ladies staff in Riyadh in recognition of the needs and importance of training for female agents.

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