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Sunday, November 22 - 2009

Dubai Service Excellence Scheme honours Table Art for best Service Performance

  • United Arab Emirates: Sunday, June 14 - 2009 at 12:48
  • PRESS RELEASE

Under the patronage of His Highness Sheikh Hamdan Bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince; His Excellency Engineer Sultan Saeed Al Mansouri, UAE Minister of Economy, recently honoured the winners of the Dubai Service Excellence Scheme (DSES) 2008-2009, at a ceremony organized by the Department of Economic Development (DED) in Dubai.

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  • Receiving the award.
    Receiving the award.
The Highest Performing outlets and brands which achieved exceptional service performance levels were selected from over one thousand DSES members. Table Art, the Rivoli Group's concept for luxury tableware and accessories won the best Service Performance Brand Award in the small Business category.

"While customer service at the Table Art store matches the Rivoli hallmark of excellence, this concept goes a step further by offering more than a premium and exclusive product range. Table Art distinguishes itself through sophistication in every point of sale from consultancy in creating intricately matched table themes to suit any occasion to complimentary gift packaging and wrapping that adds a special touch to every gift. The teams dedicated and considerate customer service is the key to the honour bestowed to Table Art by the Dubai Service Excellence Scheme,"


says Ashley Eide, Deputy General Manager, Rivoli Group.

Table Art is the concept that has taken the Rivoli Group into luxury tabletop accessories with an exquisite assortment of crystal, china and silver. Royalties, heads of state and some of the finest hotels of the world patronize the brands housed at Table Art.

The product range at Table Art includes a variety of renowned luxury brands of hand painted porcelain and fine bone china, hand cut, engraved and gilded crystal, silverware, and Murano Venetian glass as well as an extensive range of traditional and contemporary gift items.

Table Art showcases brands such as Herend, Riedel, Dibbern, Kosta Boda, Gien, Falken Porzellan, William Yeoward, Robbe & Berking and Moser.
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About The Rivoli Group
Since 1988, The Rivoli Group has been building its strong position in the fast growing retail environment in the UAE and the lower Gulf states. The Group has become one of the largest importers and retailers of luxury brands in the Middle East and offers a wide range of product categories from watches and writing instruments to menswear, accessories, gift items and eyewear.

The Rivoli Group represents brands such as Montblanc, Longines, Dunhill, J M Weston, Glashütte, Carl. F. Bucherer, Kenzo, Vertu and more. The Rivoli Group operates over 250 stores throughout the GCC.

For further information, please contact:
Debanjana Chaudhuri | Program Manager | BPG Public Relations
Level 6 MAF Tower Deira City Centre| PO Box 3294 Dubai UAE
T +971 4 295 3456 Ext 301
F +971 4 295 1027

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