Kajsa Dokakis, Managing Director, recognized that Dubai was uniquely suited to host an online gifting website.
Dokakis said:
"A couple of factors contribute to Quick Dubai's success in the region. Firstly, the vast majority of Dubai's population is expatriates, people from all over the world are looking for a secure, fast and affordable way to send gifts to family and friends in Dubai. Secondly, people in Dubai are really busy, and don't necessarily have the time or energy to wander the malls, looking for a perfect gift."
Quick Dubai is a dynamic website, with hundreds of new products being introduced each month in a range of categories, from chocolates, cakes, and gourmet hampers, to balloon bouquets, fragrances and gag gifts. Many of the customers who order from over one hundred countries worldwide do so for birthdays and anniversaries. Seasonal gift ideas are offered monthly to celebrate occasions including Eid, Diwali, Christmas and Valentines Day.
"Our aim is to give customers a comprehensive and personalized gift-giving experience," says Dokakis. "We are the only website in the region to offer the Talking Tag, which allows the sender to record a personal voice message to be sent along with the gift in place of a greeting card. We can engrave tie pins and cufflinks or have a special message written on a cake. Those small details are really meaningful to our customers, and so appreciated by the recipient."
Kama Sutra, Blue Banana, Chocoa', Hello Kitty, Lindt and La Prairie are just a few of the high-quality brands represented on Quick Dubai. "We want our customers to rest assured that they are getting what they see on the site and that each product has been chosen for its quality and value. One way to do this is to offer trusted name brand gifts," says Quick Dubai Buying Executive Paddy Jo Storvold.
With a fleet of temperature-controlled vans, Quick Dubai is expanding its delivery options to include all 7 emirates. In response to customer requests, the company began offering a same day delivery service and free delivery within Dubai.
Quick Dubai seems poised to dominate the online gifting business within the UAE. Plans to streamline the ordering process, offer more payment options, and allow direct online access to a customer service representative are well underway. The Quick Dubai team's ultimate goal of providing a dynamic, easily navigated website with a wide range of quality gifts, delivery within 24 hours, and exceptional customer service is well within reach.
Founded in 2006, a subsidiary of Sevdotcom LTD, based in Dubai Internet City, Quick Dubai is part owned by John Rowe, who is a previous director of UK supermarket chain J. Sainsbury, and his partners, who between them have vast experience in both retail and website development.
Posted by Siba Sami Ammari
