This new location will enable the customers to drive in to service their cars and perform full maintenance procedures including new part installation and quick service at arm's reach.
With service centers already established in Chiyah, Zouk, and Jal El Dib; the new facility in Monot is Rymco's fourth branch to be added. The new facility employs experienced mechanics to offer a unique aftersales service experience capable of fully satisfying customer needs and requirements.
Fadi Younis, Rymco's Aftersales General Manager, stressed on the importance of establishing an efficient infrastructure that can cater to the growing number of Rymco customers, "As a market leader, our business is expanding by the day and it is imperative that our renowned customer ownership experience remain intact. This mandates that we set up even more service facilities to accommodate our current and future customers."
"We have developed a strategic expansion plan to reach our client base across Lebanon and will be making some announcements soon; for now, we would like to thank our customers for their business and assure them that we will continue to be attentive to their needs and take all the measures required to provide them with the most satisfactory customer experience,"added Younis.
Mechanics at all Rymco service facilities use certified machines imported from each car brand's country of origin in order to ensure that each vehicle maintains high-standards of performance and appearance.
Rymco has been recognized over the years for its outstanding aftersales performance and recently sent its after-sales team to undergo training in Dubai at the GM Regional After-Sales Conference.
"We are very passionate about sustaining long-term relationships with our customers and have mobilized some of the most qualified experts in the country to ensure that we offer a superior level of service to them long after they have left the showroom, therefore selecting the ideal venue is considered an integral part of this process and we hope that our customers will enjoy this new added-value," noted Younis.
Rymco's new after sales facility in Monot will be opened from Monday to Friday from 7:30 AM till 4:00 PM, and Saturdays from 7:30 AM - 1:00 PM.


Posted by Rana Mesbah



