Register | Forgot password?
Switch to Arabic
Sunday, December 6 - 2009
in Advanced Search
Welcome Log in | Register for free | Why register? | Free industry newsletters
Home : News : Company News : C : Canon Middle East
Page navigation Browse related articles
« Previous article Next article »

Canon Middle East embraces IVR technology to enhance customer care service capabilities

  • United Arab Emirates: Tuesday, June 30 - 2009 at 10:49
  • PRESS RELEASE

Canon Middle East, the world-leading innovator and provider of imaging and information technology solutions, announced the launch of its best in class IVR (interactive voice response) based customer service system.

Article continues below ▼
 

Related stories

Dedicated Canon Middle East RSS feed Canon Middle East RSS feed
The new system is designed to provide an intelligent and dynamic interactive front-end solution to optimise customer care services in the MENA region.

This initiative marks a shift from the traditional customer care help desk model into a fully automated service offering customers a 24/7 support and ensuring that their queries are responded to faster and more efficiently.

"Canon is committed to providing the highest level of service to its customers. This initiative ensures that our growth and expanding customer base is matched by investment in our customer service capabilities allowing us to consistently live up to our customers' expectations,"


said Tarek Abdelrahman, CCI Service Manager, Canon Middle East.
Also consider reading:
Samsung's Windows 7 notebooks.
WD products.
Samsung Corby.
Peter McElwaine, CEO, Jumbo.
Home : News : Company News : C : Canon Middle East
Page navigation Browse related articles
« Previous article Next article »
Today's most read articles:
Log in to request more information from Canon Middle East
Related site: http://www.canon-me.com

Notes and media contacts

About Canon Middle East
Canon is a world-leading innovator and provider of imaging and information technology solutions for individuals and businesses. Canon provides both individual products and complete networked technology solutions for information input, management and output.

Its product range is divided between Business Solutions (developing IT products, solutions and services for both the office and professional print environments) and Consumer Imaging (photography, video and digital camera, Laser and Inkjet printers). Canon Middle East is the operational headquarters for Canon in this region, and is based in Dubai, UAE.

Canon Contact:
Munther Ayache
Marketing Department
Canon Middle East FZ-LLC
Tel: + 971 4 3915050
Direct: + 971 4 3915337
Fax: + 971 4 3916715

Agency Contact:
Ghina Chaaban
d'pr
Tel: +971 4 323 3668
Nadeen El Ajou Posted by Nadeen El Ajou
Tuesday, June 30 - 2009 at 10:49 UAE local time (GMT+4)

Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of AME Info FZ LLC / Emap Limited.

Disclaimer:

Articles in this section are primarily provided directly by the companies appearing or PR agencies which are solely responsible for the content. The companies concerned may use the above content on their respective web sites provided they link back to http://www.ameinfo.com

Any opinions, advice, statements, offers or other information expressed in this section of the AMEinfo.com Web site are those of the authors and do not necessarily reflect the views of AME Info FZ LLC / Emap Limited. AME Info FZ LLC / Emap Limited is not responsible or liable for the content, accuracy or reliability of any material, advice, opinion or statement in this section of the AMEinfo.com Web site.

For details about submitting your stories, please read the guide - all content published is subject to our terms and conditions

News Releases
Special Reports »
Events Coverage »
Industry News
Video
Audio
Financial Markets
Country News
News and Comment
Business Services »
Country Guides »
Register Now

AMEinfo.com is audited by ABC ELECTRONIC

Audited Unique Users
Mar 2009: 1,642,723
Newsletter »

Subscribe to our range of e-newsletters

AMEinfo.com Jobs »
White Papers Library »

Search the AMEinfo.com White Papers Library for the latest technology papers

Businesses for Sale »

Find a business or franchise for sale or advertise to sell your business

News Alerts »

Get Watchlist news alerts on industry or individual company news, as it happens, straight to your inbox

Business Directory »

List your company details for FREE in the regions biggest online directory

Access company information for 14 countries in the Middle East for FREE

301,529 companies from 14 Middle East countries

Current Events Directory »

Access the region's biggest directory of events, taking place across the Middle East for FREE

478 upcoming events in the Middle East

News »
Mobile

Read AMEinfo.com while out and about on your mobile via our special hand held site

Follow AMEinfo.com
  • Twitter
  • Facebook
  • RSS
  • Newsletters
© 1996 - 2009 AME Info FZ LLC / Emap Limited. All rights reserved.
Version 3.3.0
Advertising | Contact | Content | Corporate | Feedback | Privacy Statement | Terms of Service | Featured sites | Subscribe to AMEinfo.com Web FeedsWeb Feeds