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Staff will also take the opportunity to educate customers about airport facilities and procedures such as self-service that will make their future journeys even more effortless.
"During the summer peak an average of 100,000 passengers per day, many of them families with children, will travel through our airport. Our summer mission helps ensure that their experience at Dubai International is a positive and memorable one,"
said Majed Al Joker, Vice President, Terminal Operations, Dubai Airports.
"An important side benefit is the great satisfaction it gives employees who don't normally have the pleasure of meeting and serving our passengers face-to-face. It helps further entrench our service culture."
To complement the initiative, Dubai Airports has also issued travel tips to help passengers help themselves move quickly through the airport.
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Posted by Nadeen El Ajou
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