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Airline IT spend to drop to 1.7%
- Middle East: Thursday, July 02 - 2009 at 09:46
According to the 2009 Airline IT Trends Survey, co-sponsored by SITA, IT and telecommunications operating spend as a percentage of airline revenue, is forecast to be 1.7%, the lowest level recorded since 2002, as airlines seek to reduce costs against a backdrop of $10.4bn in losses last year and an IATA forecast of $9bn in losses this year. A total of 72% of survey respondents intend to renegotiate IT supplier contracts and 70% will invest in solutions that lower overall enterprise costs. The study has found that 44% of respondents plan to offer 'change/cancel/rebook facilities' functionality to their web sites by the end of 2010, while 37% already do so.
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StaffThursday, July 02 - 2009 at 09:46 UAE local time (GMT+4)
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