Dubai Security Group receives ISO 9001:2000 certification

The ISO certification was awarded following a stringent audit conducted by Lloyd's Register Quality Assurance (LRQA), an independent organisation that is authorised by ISO to carry out quality inspections.

Dubai Security Group achieved the certification for its quality management systems and processes, focusing on diverse organizational functions such as customer relations, leadership, closer involvement of staff, process approach, system approach, continual improvement, fact-based decision making and mutually beneficial supplier relationships.

Jassim Al Awadhi, Managing Director of Dubai Security Group, said:

"Continuity of any business depends on how the business is operated, validating the competency of the management. The various processes in any successful organisation are akin to the links of a chain, each with its own strength and adding up to collectively create the whole."

Al Awadhi added, "Quality is the strength of each link in a chain and it is imperative for us in the security business to embed quality assurance across every level of our operations. With security being the first barrier to rein in the crime levels in any society, we at Dubai Security Group embrace quality as our watchword for carrying our business forward."

ISO standards have come to be regarded as globally accepted norms for quality assurance, concentrating on customer satisfaction, management responsibility, and continuous improvement. The prestigious ISO standards have been recognised in 159 countries around the world and are designed to monitor performance metrics while continuously tracking and improving operational processes.

Dubai Security Group currently offers client services to over 7000 residential properties and 150 commercial companies around Dubai. With several trained and qualified professionals, Dubai Security Group is one of the leading security solutions providers in the UAE.