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This reflects six years of continual improvement in the Bank's Quality Management System (QMS) since the System was initiated.
Jonathan Lyon, the Bank's Chief Executive Officer, says:
"The recertification implies that we have stringent and well structured policies and procedures which are effective and in line with the overall business objectives. We have maintained a high standard since the last accreditation and ensured that Quality standards in the core areas of the business have been enhanced."
The accreditation further acknowledges that the Bank is running a business based on world class standards and that its internal systems and procedures are supportive of growth and competitiveness as an organization.
"For our shareholders, this means a 'better business platform' and for our customers this means 'more efficient and effective service and quality standards'," Lyon adds.
The Bank's Internal Quality Audit Team, played a key role securing the Bank a recertification this year.
ISO is the world's leading developer of International Standards. ISO standards specify the requirements for state-of-the-art products, services, processes, materials and systems, and for good conformity assessment, managerial and organizational practice.
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Posted by Siba Sami Ammari
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