DFM adopts innovative tools for effective investor communication

Maryam Fikri, Senior Vice President and Director of the Clearing, Settlement And Depository division, Dubai Financial Market, announced the launch of the new service to notify investors of transactions execution through SMS immediately after closing of the trading session, in addition to the expansion of statements directed to investors through email and fax free of charge. DFM will continue sending the statements via post mail for investors who chose to pay for this tool.

The new service will allow investors the chance to follow up their investments by registering to E- reports, which is a free of charge service that will provide them with the most updated reports at the investor's request.

"With this service, investors will not need to wait for days to receive reports through post mail. More importantly, they no longer have to request it from DFM and pay the charge. Investors can subscribe to the E-report service and enjoy the easiest way to review their investment report through DFM's website. All they have to do is to create a user name and password"

Fikri added.

"DFM is keen to adopt the fastest and most effective communication tools to interact with investors. The development of market services is our answer to investors reactions and opinions. We are committed to invest in developing communication channels as part of our continued efforts to cope with investors expectations and provide them with innovative and useful services," she added.

Maryam Fikri urged investors to update their personal data with the market regularly, and pick the preferred tool of communication out of email, SMS, fax and post mail. The first three tools are free of charge, while the latter is paid. DFM will continue sending the quarterly reports free of charge to registered investors through post mail.