Oman Ministry buy ACER PC's from W.J. Towell Computer Services

Mr Ali Shaban, General Manager of Towell Computer Services said, "We are delighted to have been selected as a preferred supplier of ACER PC's by the Ministry of Education and the Ministry of National Economy. This reflects the hard work our team has invested in providing the highest levels of services and products available in Oman today. In my view, excellent customer service and support is essential to ensure total customer satisfaction and we at W.J. Towell Computer Services are constantly striving to achieve the highest levels of customer satisfaction possible."

Like WJ Towell Computer Services in Oman, Acer is currently witnessing radical change and is taking the world markets by storm, indeed is one of the world's leading PC manufacturers and is one of the world's top ten branded PC vendors.

Acer employs marketing and service operations across Asia Pacific, Europe, the Middle East and the Americas, supporting dealers and distributors in over 100 nations. After extensive market research (IDC EMEA, Preliminary Results 4Q02), Acer has recently been proven to hold the number two position in the notebook computer market across Europe. This success is now set to rapidly move throughout the Middle East - including Oman. Acer recently recorded the strongest performance in Europe, Middle East and Africa with over 27% growth, putting their competitors 'in the shade'.

Acer's innovation does not rest solely on its product offering, they have recently launched a 'flagship' customer call centre for the UAE. Emanuele Accolla, Managing Director of Acer for Middle East and Africa commented, "What ultimately makes the difference in your choice of the best computing experience is the quality of personalized customer service and the reliable technical support you receive from the same company - that makes technology work to your best advantage."

In conclusion Ali Shaban says "It is Acer's commitment to customer satisfaction and quality that makes the partnership between Acer and W.J. Towell Computer Services ideal. It provides the necessary assurance for customers of all sizes that as well as receiving top quality products, top quality post sales services comes as natural extension of the sale, help us to continue to achieve very high levels of customer loyalty"